Outsourcing Payroll Specialist

QuickHR; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

QuickHR is seeking an experienced Payroll Specialist to join our team in Kuala Lumpur. You will own the end-to-end payroll process for Malaysia and Singapore clients, ensuring accurate and timely payroll administration and strict regulatory compliance.

You will build strong relationships with internal teams and clients while handling statutory reporting and advisory duties. This is a full-time on-site role based at Northpoint, Mid Valley, contributing to a collaborative payroll function.

Qualifications

• 2+ years of experience as a Payroll Specialist or similar role.
• Solid knowledge of payroll processing, tax regulations and compliance.
• Proficiency with payroll software and spreadsheet tools.
• Strong attention to detail and problem-solving abilities.
• Effective communication and customer service skills.
• Ability to work independently and in a team.

Responsibilities

• Manage end-to-end payroll processing for Malaysia and Singapore clients with accuracy and timeliness.
• Ensure payroll data is processed on schedule in line with statutory requirements.
• Adhere to payroll compliance, controls, and audit requirements.
• Resolve payroll issues and discrepancies promptly and professionally.
• Prepare statutory filings and submissions (CPF, IRAS, SDL, SHG, SOCSO, EPF, EIS, HRDF, PCB).
• Collaborate with internal teams and clients to review payroll performance.

Skills

Payroll processing

Tax regulations

Compliance

Payroll software

Spreadsheets

Attention to detail

Problem solving

Communication

Customer service

Teamwork

Independent work

Education

Payroll or accounting qualifications

Tools

Payroll software

Job description

Role Review

We are seeking an experienced Payroll Specialist to join the team. In this full-time role based at Northpoint, Mid Valley, you will be responsible for managing the end-to-end payroll process for clients, ensuring accurate and timely payroll administration and compliance.

What you'll be doing

• Take full ownership of end-to-end payroll processing for Singapore and Malaysia clients, ensuring accuracy, compliance, and timely delivery with minimal supervision.
• Ensure all payroll data is processed accurately and on schedule in accordance with established timelines and statutory requirements.
• Adhere to all payroll-related compliance, controls, statutory regulations, and audit requirements.
• Handle and resolve payroll issues, discrepancies, and queries promptly and professionally.
• Statutory Reporting & Filing, Prepare and submit statutory filings such as CPF, IRAS submissions (IR8A/IR21), SDL, SHG funds, SOCSO, EPF, EIS, HRDF, PCB, and other mandatory contributions.
• Build strong working relationships with internal teams and key business partners/ client.
• Be accountable for payroll accuracy, timelines, and proactive issue resolution, including identifying risks and recommending solutions.
• Act as a back up to the other team members to deliver and manage clients’ expectations as and when required.
• Participate in regular calls/meetings with clients to review payroll performance and address open items.
• Provide expert payroll advisory for SG & MY clients.
• Maintain and update payroll procedures and documentations.
• Support the HOD and Project Team with new client onboard, transitions/implementations, including data collection, reviews, testing, and go-live activities.
• Work in collaboration with other team members to establish and maintain a confidential and sensitive work environment.

What we're looking for

• Minimum 2 years of experience as a Payroll Specialist or in a similar role
• Strong knowledge of payroll processing, tax regulations, and compliance requirements
• Proficient in using payroll software and spreadsheet applications
• Excellent attention to detail and problem-solving skills
• Effective communication and customer service skills
• Ability to work independently and as part of a team
• Relevant payroll or accounting qualifications are highly desirable

Why Join Us?

Be part of a collaborative team where you can strengthen your payroll expertise, work with diverse clients, and contribute to delivering reliable, high-quality payroll services.