Outlet Supervisor - Tealive Petronas Changkat Jong

Tealive; Teluk Intan; On-site; MYR 20,000 - 29,000; Full time

Job summary

Tealive Malaysia is seeking an enthusiastic outlet staff for its Teluk Intan location. The role focuses on managing daily staff, handling cash, and promoting Tealive products to customers with a welcoming attitude.

Responsibilities include inventory, cost control, sales growth, and maintaining high standards. Overtime, weekends and public holidays may be required, with flexible hours to suit events and peak periods.

Qualifications

• SPM / O-Level qualification is required.
• Supervisor role requires at least 1 year in F&B.
• Ability to work overtime, weekends, and public holidays.
• Willingness to work flexible hours.

Responsibilities

• Manage and schedule outlet staff.
• Control food costs, stock take and ordering.
• Drive outlet sales and profitability.
• Convert potential customers to guests.
• Explain and promote Tealive products.
• Daily cash reporting.
• Provide excellent customer service with enthusiasm.
• Ensure drinks meet SOP quality and standards.
• Explain Tealive products clearly and upsell.
• Cleaning and restocking dining areas; sanitation.

Skills

Customer service

Upselling skills

Cash handling

Team coordination

Education

SPM/O-Level

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Job Scope :

Outlet staff management and scheduling

Outlet food costs control, stock take and stock ordering

Outlet sales and profitability

Direct potential customers into the restaurant

Explain and promote products and offerings

Daily cash reporting

Welcoming customers and greet every customer with a big smile and enthusiasm.

Brewing coffee or tea and serve the drinks to customers.

Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.

Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.

Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.

Requirements:

Candidate must possess at least SPM / O-Level.

For supervisor, have at least 1 year of prior experience in a food and beverage environment.

May work special events, as needed.

Must be able to work overtime as needed.

Must be able to work on Flexible time, Weekends & Public Holiday.