Outlet Supervisor: Lead & Upsell Tea Service (Flexible Hours)

Tealive; Kuala Lumpur; On-site; MYR 31,000 - 40,000; Full time

Job summary

Tealive The Gardens Mall is seeking an Outlet Supervisor to oversee daily operations, staff management, and customer service excellence. You will be responsible for scheduling, stock control, and ensuring smooth service across shifts.

You will promote Tealive products, drive sales, and manage daily cash reporting while maintaining high quality and passion-tested beverages for every customer.

Qualifications

• Outlet staff management and scheduling experience is preferred.
• Strong customer service and upselling abilities are advantageous.

Responsibilities

• Manage outlet staff and scheduling.
• Control food costs, perform stock takes and place stock orders.
• Drive outlet sales and profitability.
• Direct potential customers to the restaurant and explain Tealive products.
• Promote and upsell Tealive offerings.
• Handle daily cash reporting.

Education

SPM / O-Level

Job description

Tealive The Gardens Mall is seeking an Outlet Supervisor to oversee daily operations, staff management, and customer service excellence. You will be responsible for scheduling, stock control, and ensuring smooth service across shifts.

You will promote Tealive products, drive sales, and manage daily cash reporting while maintaining high quality and passion-tested beverages for every customer.