Outlet Supervisor — Lead Service, Coffee & Sales (Flexible Hours)

Tealive; Kuala Lumpur; On-site; MYR 22,000 - 36,000; Full time

Job summary

Tealive in Kuala Lumpur is seeking an enthusiastic outlet team member to manage staff, scheduling, and daily operations. You will handle stock, costs, sales, and cash reporting while greeting customers with a smile and promoting Tealive beverages.

Responsibilities include training staff, ensuring quality drinks, upselling products, and maintaining cleanliness. Flexible hours, overtime, and weekend/public holidays may be required.

Qualifications

• SPM / O-Level qualification required.
• Supervisor role requires 1 year F&B experience.
• Willing to work overtime and on weekends/public holidays.
• Ability to explain Tealive products clearly.

Responsibilities

• Outlet staff management and scheduling.
• Outlet food costs control, stock take and stock ordering.
• Outlet sales and profitability.
• Direct potential customers into the restaurant.
• Explain and promote products and offerings.
• Daily cash reporting.
• Welcoming customers and greet every customer with enthusiasm.
• Brewing coffee or tea and serve the drinks to customers.
• Ensure drinks are made to high quality standards by following SOP.
• Explain Tealive products clearly and upsell.

Skills

Outlet management

Scheduling

Customer service

Communication

Education

SPM / O-Level

Job description

Tealive in Kuala Lumpur is seeking an enthusiastic outlet team member to manage staff, scheduling, and daily operations. You will handle stock, costs, sales, and cash reporting while greeting customers with a smile and promoting Tealive beverages.

Responsibilities include training staff, ensuring quality drinks, upselling products, and maintaining cleanliness. Flexible hours, overtime, and weekend/public holidays may be required.