Outlet Manager 2 Days Off a week, Basic RM4000 + Commission (Kajang/Bangi)

CompAsia; Selangor; On-site; MYR 38,000 - 51,000; Full time

Job summary

CompAsia in Malaysia is seeking an Outlet Manager to lead daily store operations at Kajang/Bangi, ensuring smooth service and strong sales performance. You will supervise staff, hire and train teams, oversee merchandising, pricing accuracy, store displays, and ensure outstanding customer care and complaint resolution; you’ll also monitor daily targets and drive performance.

Responsibilities also include inventory control, vendor coordination, health and safety compliance, payroll, scheduling,

Qualifications

• Proven leadership with experience managing a retail team.
• Excellent customer service and problem-solving skills.
• Hands-on merchandising, pricing accuracy, and displays.
• Strong inventory management and stock control.
• Ability to analyse sales data and forecast stock.
• Proficient with retail management software and POS systems.
• Willingness to work weekends and holidays.

Responsibilities

• Lead daily store operations and drive sales targets.
• Supervise staff hiring, training, and performance.
• Oversee merchandising and pricing accuracy.
• Ensure customer care and handle complaints effectively.
• Maintain inventory, vendor contracts, and stock levels.
• Ensure health and safety compliance and store cleanliness.
• Organize staff schedules and run meetings.

Skills

Leadership

Customer service

Merchandising

Inventory management

Data analysis

POS systems

Tools

POS systems

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Outlet Manager 2 Days Off a week, Basic RM4000 + Commission (Kajang/Bangi)

CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.

What Role Will You Play in Shaping CompAsia's Future?

Manage Staff: Supervise retail staff, including floor employees and cashiers. Oversee hiring, disciplining, and training of employees.

Merchandising: Ensure pricing accuracy, manage store displays, and ensure products are clean and ready to be displayed. Attend trade shows to identify new services and products.

Customer Service: Ensure staff are informed about daily targets and prioritize customer care. Handle customer complaints, issues, and questions effectively.

Inventory Control: Maintain inventory, ensure items are in stock, and approve vendor contracts. Utilize data analysis for sales figures and forward planning.

Compliance and Safety: Ensure health and safety measures are met, maintain store cleanliness, and comply with local laws regarding hours of operation.

Administration: Organize staff schedules, preside over staff meetings, and utilize computers for data analysis.

Retail store supervisors play a crucial role in the success of retail operations by driving revenue, managing diverse responsibilities from logistics and marketing to customer service and financial analysis, ensuring a seamless and profitable retail environment.

What Qualifications and Experience Will You Bring to Excel in This Role?

Strong leadership skills with experience in managing, motivating, and developing a team, as well as handling hiring, training, and performance management.

Exceptional customer service skills with a focus on resolving customer complaints and ensuring customer satisfaction.

Hands-on experience with merchandising, pricing accuracy, and maintaining attractive and organized store displays.

Proficiency in inventory management, stock control, and planning based on data analysis and sales trends.

Comfortable using retail management software, point-of-sale systems, and other relevant technology for operations and data analysis.

Strong problem-solving skills and the ability to make sound decisions under pressure.

Knowledge of health and safety standards, local regulations, and compliance requirements for retail operations.

Highly organized, detail-oriented, and capable of managing multiple tasks and priorities in a fast-paced environment.

Flexible to work shifts, weekends, and holidays, with a strong sense of integrity, reliability, and dedication to achieving store success.