OUTLET MANAGER

HAYYAN HUDA OPAH KITCHEN; Negeri Sembilan; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Maternity leave

Meal provided

Opportunities for promotion

Job summary

Hayyan Huda Opah Kitchen is seeking a dynamic and responsible Outlet Manager in Malaysia to oversee daily outlet operations and lead a team in a fast-paced F&B environment. You will manage staff performance, ensure excellent customer service, and drive outlet profitability from Nilai to the surrounding area.

The ideal candidate will demonstrate strong leadership, multitask effectively, and uphold high standards of food quality and safety while coordinating with management on reporting and

Qualifications

• The candidate should demonstrate strong leadership abilities and experience in managing a team.
• Proven track record in delivering excellent customer service in a fast-paced setting.
• Ability to multitask and oversee daily outlet operations effectively.

Responsibilities

• Oversee daily outlet operations to ensure smooth workflow.
• Supervise outlet staff including scheduling and task delegation.
• Monitor sales performance and help achieve outlet targets.
• Maintain high standards of customer service and food quality.
• Manage inventory, stock ordering and supplier coordination.
• Ensure compliance with food safety, hygiene, and company policies.
• Handle customer feedback and resolve issues professionally.
• Prepare daily and monthly outlet reports for management.
• Conduct staff briefings and training to improve team performance.
• Collaborate with management to improve outlet efficiency and profitability.

Skills

Leadership

Staff management

Customer service

Multi-tasking

Fast-paced environment

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Hayyan Huda Opah Kitchen is looking for a dynamic and responsible Outlet Manager to oversee daily outlet operations, manage staff performance and ensure excellent customer service. The ideal candidate should have strong leadership skills, be able to multitask and manage a team in a fast-paced F&B environment.

Key Responsibilities

• Oversee daily outlet operations to ensure smooth and efficient workflow
• Manage and supervise outlet staff including scheduling and task delegation
• Monitor sales performance and achieve outlet targets
• Ensure high standards of customer service and food quality
• Manage inventory, stock ordering and supplier coordination
• Ensure compliance with food safety, hygiene and company policies
• Handle customer feedback and resolve issues professionally
• Prepare daily and monthly outlet reports for management
• Conduct staff briefing and training to improve team performance
• Work closely with management to improve outlet efficiency and profitability
• Maternity leave
• Meal provided
• Opportunities for promotion

Ability to commute/relocate:

• Nilai: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)