Outlet Crew Member: Fresh Food, Friendly Service

DKSH Management Ltd.; Seri Kembangan; On-site; MYR 20,000 - 31,000; Full time

Job summary

DKSH is seeking a Crew Member, Outlet Operations to enhance the customer experience at our retail outlets. You will help maintain product quality, presentation, and store cleanliness while supporting daily outlet operations and creating a positive environment for customers and colleagues.

Training is provided; the role requires flexibility to work shifts, weekends, and public holidays at assigned outlet locations. Strong communication in Bahasa Malaysia and English is essential.

Qualifications

• School leavers are encouraged to apply and training will be provided.
• Ability to communicate effectively in Bahasa Malaysia and English.
• Good working attitude with a pleasant and professional disposition.
• Willingness to work shifts, weekends and public holidays on a six-day week.
• Willingness to be based and work at assigned outlet locations.

Responsibilities

• Prepare and bake products to standard, ensuring product availability and freshness are maintained at all times.
• Maintain a fully stocked and clean product display area to support a consistently excellent customer experience.
• Uphold housekeeping and hygiene standards across the outlet to ensure a tidy, organized, and welcoming environment.
• Assist in the wrapping of gift items and product display arrangements to enhance visual merchandising standards.
• Support customer service activities to ensure every customer interaction is positive and service-oriented.
• Administrative duties and coordination tasks as required.

Skills

Bahasa Malaysia communication

English communication

Customer service

Work ethic

Education

High school graduate

Job description

DKSH is seeking a Crew Member, Outlet Operations to enhance the customer experience at our retail outlets. You will help maintain product quality, presentation, and store cleanliness while supporting daily outlet operations and creating a positive environment for customers and colleagues.

Training is provided; the role requires flexibility to work shifts, weekends, and public holidays at assigned outlet locations. Strong communication in Bahasa Malaysia and English is essential.