Outbound Warehouse Team Lead

Jingdong Holdings Malaysia Sdn. Bhd; Klang City; On-site; MYR 78,000 - 123,000; Full time

Job summary

JINGDONG Logistics Malaysia seeks a Warehouse Operations Specialist to oversee daily warehouse activities. You will manage receiving, put-away, picking, packing, outbound processing and inventory control, ensuring accuracy and timely operations.

You will supervise staff, enforce SOPs and safety standards, monitor KPIs, and drive continuous improvements in cost efficiency and service quality while coordinating with cross-functional teams.

Qualifications

• Bachelor's degree or above in Logistics Management, Supply Chain Management, Quality Management, or related fields.
• 3–5 years of relevant experience in warehouse management, quality control, or related fields.
• Familiar with warehouse management processes and quality management systems; able to use data analysis tools for quality control.

Responsibilities

• Manage daily warehouse operations: receiving, put-away, picking, packing, outbound processing, and inventory control.
• Supervise staff performance; ensure SOPs, safety and quality standards.
• Monitor KPIs: inbound/outbound timeliness, inventory accuracy, order accuracy, productivity; conduct counts and resolve discrepancies.
• Coordinate with customer service, transportation, planning and other teams to resolve issues.
• Oversee 5S, safety, equipment usage; identify improvements and drive cost efficiency.
• Train new staff and support team development; perform other duties as assigned.

Skills

Data analysis

Quality management

International logistics standards

Education

Bachelor's degree or above in Logistics / Supply Chain / Quality Management

Job description

JINGDONG Logistics Malaysia seeks a Warehouse Operations Specialist to oversee daily warehouse activities. You will manage receiving, put-away, picking, packing, outbound processing and inventory control, ensuring accuracy and timely operations.

You will supervise staff, enforce SOPs and safety standards, monitor KPIs, and drive continuous improvements in cost efficiency and service quality while coordinating with cross-functional teams.