OTC Billing Specialist - Thai/Vietnamese/Indonesian (KL)

ACCA Careers; Kuala Lumpur; Presencial; MYR 40.000 - 60.000; Tempo integral

Benefícios oferecidos por esta vaga

Language allowance

Resumo da vaga

ACCA Careers in Kuala Lumpur is seeking a meticulous OTC specialist to manage order-to-cash activities within the technology sector. You will ensure accurate billing, invoicing, and timely processing of customer accounts, while maintaining precise records and proactive communication with customers.

The role requires attention to detail, ability to resolve transaction discrepancies, and collaboration with internal teams to keep accounts up to date.

Qualificações

• Experience handling order-to-cash activities with accurate records.
• Working knowledge of customer billing and invoicing processes.
• Ability to review transaction data and identify discrepancies.
• Comfort in communicating with customers to resolve issues.

Responsabilidades

• Process order-to-cash transactions accurately to maintain financial records.
• Review customer orders and account details to ensure correct billing.
• Prepare invoices and related documentation per process requirements.
• Monitor customer accounts and follow up on outstanding items.
• Investigate queries and resolve issues using account information.
• Maintain records of customer communications, payments and updates.
• Collaborate with internal teams to resolve billing issues promptly.
• Perform regular account checks to identify and correct data discrepancies.

Conhecimentos

Order-to-Cash processing

Billing & invoicing

Accounts data accuracy

Discrepancy resolution

Customer communication

Descrição da vaga

ACCA Careers in Kuala Lumpur is seeking a meticulous OTC specialist to manage order-to-cash activities within the technology sector. You will ensure accurate billing, invoicing, and timely processing of customer accounts, while maintaining precise records and proactive communication with customers.

The role requires attention to detail, ability to resolve transaction discrepancies, and collaboration with internal teams to keep accounts up to date.