OTC Collection Specialist (Mandarin Speaker)

ACCA Careers; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

Michael Page is seeking an OTC Collection Specialist based in Kuala Lumpur to manage accounts receivable and drive timely collections in the business services sector. The role requires a detail-oriented finance professional capable of handling complex billing issues and collaborating with internal teams.

You will monitor payment statuses, communicate with clients on overdue invoices, maintain accurate records, generate AR reports, and contribute to process improvements while ensuring compliance

Qualifications

• Strong knowledge of accounting and finance principles.
• Experience in AR and collections processes.
• Excellent client communication and negotiation skills.
• Proficiency with financial software and reporting tools.
• Attention to detail and accuracy in financial records.
• Ability to collaborate with internal teams to resolve issues.
• Problem-solving skills to address discrepancies and improve processes.

Responsibilities

• Monitor and manage accounts receivable to ensure timely collection of payments.
• Communicate with clients regarding overdue invoices and resolve discrepancies.
• Prepare and maintain accurate records of collection activities and payment statuses.
• Generate reports on AR and provide insights to management.
• Support other finance-related tasks as required.

Skills

AR experience

Communication

Financial software

Attention to detail

Team collaboration

Problem solving

Tools

ERP software

Excel

Job description

The OTC Collection Specialist will be responsible for managing accounts receivable and ensuring timely collection of outstanding invoices within the business services industry. This role, based in Kuala Lumpur, requires a detail-oriented individual with strong accounting and finance knowledge.

Client Details

Michael Page is hiring for the business services industry in Kuala Lumpur.

Description

• Monitor and manage accounts receivable to ensure timely collection of payments.
• Communicate with clients regarding overdue invoices and resolve payment discrepancies.
• Prepare and maintain accurate records of collection activities and payment statuses.
• Collaborate with internal teams to address billing issues and improve collection processes.
• Generate reports on accounts receivable and provide insights to management.
• Ensure compliance with company policies and financial regulations in all collection activities.
• Assist in reconciling accounts and resolving discrepancies as needed.
• Support other finance-related tasks as required by the department.

Profile

A Successful OTC Collection Specialist Should Have

• Strong knowledge of accounting and finance principles.
• Experience in managing accounts receivable and collections processes.
• Excellent communication and negotiation skills to handle client interactions effectively.
• Proficiency in using financial software and tools for reporting and analysis.
• Attention to detail and accuracy in maintaining financial records.
• Ability to work collaboratively with internal teams to solve issues.
• Problem-solving skills to address payment discrepancies and improve processes.

Job Offer

• Permanent position in a reputable business services organisation.
• Opportunity to work in Kuala Lumpur, a major business hub.