OTC (Thai/Vietnamese/Khmer/Burmese/Indonesian)

ACCA Careers; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Benefits offered by this job

Language allowance

Job summary

ACCA Careers in Kuala Lumpur is seeking a meticulous OTC specialist to manage order-to-cash activities within the technology sector. You will ensure accurate billing, invoicing, and timely processing of customer accounts, while maintaining precise records and proactive communication with customers.

The role requires attention to detail, ability to resolve transaction discrepancies, and collaboration with internal teams to keep accounts up to date.

Qualifications

• Experience handling order-to-cash activities with accurate records.
• Working knowledge of customer billing and invoicing processes.
• Ability to review transaction data and identify discrepancies.
• Comfort in communicating with customers to resolve issues.

Responsibilities

• Process order-to-cash transactions accurately to maintain financial records.
• Review customer orders and account details to ensure correct billing.
• Prepare invoices and related documentation per process requirements.
• Monitor customer accounts and follow up on outstanding items.
• Investigate queries and resolve issues using account information.
• Maintain records of customer communications, payments and updates.
• Collaborate with internal teams to resolve billing issues promptly.
• Perform regular account checks to identify and correct data discrepancies.

Skills

Order-to-Cash processing

Billing & invoicing

Accounts data accuracy

Discrepancy resolution

Customer communication

Job description

As an OTC (Thai/Vietnamese/Khmer/Burmese/Indonesian) in Kuala Lumpur, you will handle order-to-cash activities within the Technology industry. You will help maintain accurate financial records and support timely customer account processes for the business.

Client Details

The organisation operates in the Technology industry in Kuala Lumpur.

Description

• Process order-to-cash transactions accurately to maintain clear and complete financial records.
• Review customer orders and account details to support correct billing and transaction processing.
• Prepare invoices and related documentation in line with agreed process requirements.
• Monitor customer account activity and follow up on outstanding transaction matters.
• Investigate transaction queries and resolve issues using available account information.
• Maintain accurate records of customer communications, payments and account updates.
• Work with relevant internal teams to resolve order and billing issues promptly.
• Complete regular account checks to identify and correct data discrepancies.

A Successful OTC (Thai/Vietnamese/Khmer/Burmese/Indonesian) Should Have

• Ability to manage order-to-cash activities with accuracy and attention to detail.
• Working knowledge of customer billing, invoicing and account records.
• Ability to review transaction data and identify discrepancies.
• Confidence in handling customer account queries and following up on open items.
• Ability to maintain organised documentation and accurate transaction records.
• Ability to work with internal teams to resolve billing and order-related matters.
• Ability to speak, read and write for the required language.

Job Offer

• Permanent employment contract.
• Language allowance.