Order-to-Cash Specialist — Global Impact & Growth

Alfa Laval; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Alfa Laval is hiring for a Finance/Accounts role in Shah Alam to manage day-to-day accounting operations and cash applications. You will resolve payment discrepancies, generate financial statements, and maintain master data across ERP systems.

The role requires 2–3 years in Order-to-Cash or AR in SSC/BPO, with strong Excel and English communication, and a proactive approach to process improvements.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience)
• Minimum 2 - 3 years of experience in an Order to Cash, Accounts Receivable, or Finance role in SSC/BPO
• Experience in working with iScala and power BI will be a plus
• Practical knowledge of MS Office tools (Excel) and ticketing tools (ServiceNow-SNOW)
• Strong understanding of the order-to-cash cycle, master data management and related financial processes
• Excellent communication and interpersonal skills, with the ability to liaise with both internal and external.
• High attention to detail and accuracy in processing orders, invoices and master data maintenance.
• Proficient in English communication (both verbally and in writing)
• Motivation with a willingness to learn and a can-do attitude

Responsibilities

• Manage the day-to-day accounting operations within area of responsibility.
• Ensure accurate and timely cash application and booking of inter-company wire transfers.
• Collaborate with the local team to effectively resolve payment discrepancies.
• Prepare and distribute account statements and collection letters to customers.
• Process customer write-offs and refunds with precision.
• Entering complaints into the system; supervising their timely resolution.
• Monitor overdue invoices and elevate unresolved accounts to relevant teams as needed.
• Generate detailed analytical reports and perform monthly financial reconciliations.
• Execute end to end supplier and customer master data including creation, changes, extension and activation in multiple ERP system.
• Conducting data cleansing to identify inactive supplier and duplicate data to ensure data accuracy.
• Updating FX rates, netting rates and closing rates.
• Providing data consulting in support of business and IT to improve internal database systems.
• Attending to any queries from external and internal stakeholders.
• Identify and implement opportunities for process improvement to enhance operational efficiency and resolve any data inconsistency.
• Organizing supporting documents in sharepoint for audit purposes.
• Keep comprehensive and up-to-date documentation of processes to simplify onboarding process and for backup personnel use.
• Perform additional tasks or responsibilities as assigned.

Skills

Strong communication

Attention to detail

Team player

Willingness to learn

Education

Bachelor’s degree in Finance/Accounting/Business Administration

Tools

iScala

Power BI

MS Excel

ServiceNow-SNOW

Job description

Alfa Laval is hiring for a Finance/Accounts role in Shah Alam to manage day-to-day accounting operations and cash applications. You will resolve payment discrepancies, generate financial statements, and maintain master data across ERP systems.

The role requires 2–3 years in Order-to-Cash or AR in SSC/BPO, with strong Excel and English communication, and a proactive approach to process improvements.