Order to Cash Ops Analyst (Korean speaking)

Accenture Malaysia; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job description

Key Responsibility:

• -Supervise the daily operation on OTC process
• -Daily operational performance management and meet targets including Service Level Agreements with client;
• -Achieve client’s Service Satisfaction at the level of client’s management and also end-users;
• -Facilitate the operational Change Request (CR) process;
• -Build team succession and make it effectively;
• -Provide a holistic view of service delivery to the client;
• -Act as a clear escalation route to the client for servic...