Order Processing Executive

Rohde & Schwarz; Shah Alam; On-site; MYR 40,000 - 65,000; Full time

Job summary

Rohde & Schwarz Malaysia Sdn. Bhd. is seeking an Order Processing Executive to handle SAP-based order entry, pricing validation, and shipment coordination. You will manage invoicing, master data, and documentation while ensuring export compliance and timely stakeholder updates.

The role emphasizes accurate order processing, process improvement participation, and collaboration with cross-functional teams in a dynamic manufacturing environment.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Supply Chain, or related field.
• 2–4 years of experience in Order Management, Customer Service, or Supply Chain Operations.
• Knowledge of SAP or ERP systems.
• Understanding of logistics and export documentation processes.

Responsibilities

• Process customer orders accurately and timely in SAP and related systems.
• Verify order details including pricing, quantities, delivery terms, and documentation.
• Coordinate order fulfillment and shipment execution.
• Monitor order status and provide timely updates to stakeholders.
• Generate invoices and maintain complete order documentation.
• Support resolution of order discrepancies, delivery delays, and operational issues.
• Ensure compliance with Export Control Policies and Guidelines.
• Create and maintain master data for customers, suppliers, and materials.
• Validate master data accuracy and completeness.
• Support compliance audits and documentation reviews.
• Assist in logistics coordination and delivery performance monitoring.
• Apply correct tax codes during transaction processing and reporting.

Skills

Customer service

Logistics coordination

Data accuracy

Education

Diploma/Bachelor’s in Business Administration or Supply Chain

Tools

SAP or ERP systems

Job description

• a) Process customer orders accurately and timely in SAP and related systems.


• b) Verify order details including pricing, quantities, delivery terms, and documentation.


• c) Coordinate order fulfillment and shipment execution.


• d) Monitor order status and provide timely updates to stakeholders.


• e) Generate invoices and maintain complete order documentation.


• f) Support resolution of order discrepancies, delivery delays, and operational issues.


• g) Ensure compliance with Export Control Policies and Guidelines.


• 1.2 Master Data Management


• a) Create and maintain customer, supplier, and material master data.


• b) Perform KYCCC verification and documentation checks.


• c) Validate master data accuracy and completeness.


• d) Identify and elevate data inconsistencies.


• 1.3 Outlook & Business Planning Support


• a) Support preparation of outlook and planning activities.


• b) Assist in gathering operational data and validating assumptions.


• 1.4 Compliance & Export Control


• a) Support compliance audits and documentation reviews.


• b) Maintain audit records and track corrective actions.


• c) Act as backup support for export control activities.


• 1.5 Logistics & Process Improvement


• a) Support logistics coordination and delivery performance monitoring.


• b) Participate in process improvement initiatives.


• 1.6 E-Invoicing & Tax Compliance


• a) Apply correct tax codes during transaction processing.


• b) Support accurate reporting to My-Invoice Portal.


• c) Ensure compliance with statutory requirements.


• a) Maintain process documentation and SOPs.


• b) Support ISO audit preparation and KPI achievement.


• c) Participate in continuous improvement projects.


• d) Maintain warehouse organization, housekeeping, and optimal utilization of storage space.


• e) Execute inventory transactions and ensure accurate stock records.


• f) Perform cycle counts and annual stock take activities.


• g) Monitor material movements and storage conditions.


• a) Diploma or Bachelor's Degree in Business Administration, Supply Chain, or related field.


• b) 2–4 years of experience in Order Management, Customer Service, or Supply Chain Operations.


• c) Knowledge of SAP or ERP systems.


• d) Understanding of logistics and export documentation processes.

We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.

Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.Our manufacturing facility in Johor Bahru, Malaysia is a key member of the Rohde & Schwarz global network. The plant produces advanced equipment for diverse industries including air traffic control and test & measurement. We manufacture and assemble our own products, ensuring optimal quality and efficiency at every step, from PCBA Assembly, Module Testing, and Final Device Assembly, to Engineering Services , Supply Chain Management and Warehouse operations. We offer you stable career opportunities and development across these disciplines.

Our culture

Discover how we live development, training, diversity and much more!

Our application process

Curious about our application process? Find out what awaits you!

Your Onboarding Journey

Curious about onboarding at Rohde & Schwarz? Take a look here!

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 51-100 employees

Rohde & Schwarz Malaysia Sdn. Bhd. (RSMY) was incorporated on June 2004 by Rohde & Schwarz, to oversee the operations of Sales and Services of Rohde & Schwarz’s brand-name in Malaysia.

With sales, service and support team located in KL, Penang, the company continues to invest in our employees and service equipment to support customer needs.

Our team has in-depth knowledge to support customers in the implementation and development of products. Our wide range of services includes systems integration, installation, sales service, support, training and on-site/field support.

To provide excellent services & support, our labs are certified with ISO 9001:2008, MS ISO/IEC 17025 & EN9110.

Rohde & Schwarz Malaysia Sdn. Bhd. (RSMY) was incorporated on June 2004 by Rohde & Schwarz, to oversee the operations of Sales and Services of Rohde & Schwarz’s brand-name in Malaysia.

With sales, service and support team located in KL, Penang, the company continues to invest in our employees and service equipment to support customer needs.

Our team has in-depth knowledge to support customers in the implementation and development of products. Our wide range of services includes systems integration, installation, sales service, support, training and on-site/field support.

To provide excellent services & support, our labs are certified with ISO 9001:2008, MS ISO/IEC 17025 & EN9110.

What can I earn as an Order Processing Executive