Order Processing Executive

ROHDE & SCHWARZ MALAYSIA SDN BHD; Shah Alam; On-site; MYR 90,000 - 120,000; Full time

Job summary

Rohde & Schwarz Malaysia Sdn. Bhd. is seeking an experienced professional to manage complex customer orders and ensure efficient fulfillment. The role involves analyzing bottlenecks, generating performance metrics, and coordinating cross-functional resolution across the supply chain.

The candidate will support supplier negotiations, review master data changes, and lead data governance initiatives, requiring a Bachelor’s degree and 5–7 years of related experience.

Qualifications

• Bachelor's Degree in Supply Chain, Business Administration, or a related field.
• 5–7 years in order processing, supply chain, customer service, or operations.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience in audit support, compliance management, and process improvement initiatives.
• Well-organized, proactive, and able to manage multiple priorities in a fast-paced environment.
• Knowledge of data governance, operational excellence, and continuous improvement practices is an advantage.

Responsibilities

• Manage complex and high-value customer orders.
• Ensure efficient order fulfillment and delivery performance.
• Analyze operational bottlenecks and implement corrective actions.
• Generate management reports and performance metrics.
• Coordinate cross-functional issue resolution.
• Conduct spending, volume, and frequency analysis.
• Support supplier negotiations and sourcing activities.
• Review and approve master data creation and changes.
• Lead data cleansing and governance initiatives.

Skills

Analytical thinking

Problem solving

Stakeholder management

Multitasking

Attention to detail

Education

Bachelor's Degree in Supply Chain

Job description

Manage complex and high-value customer orders

Ensure efficient order fulfillment and delivery performance

Analyze operational bottlenecks and implement corrective actions

Generate management reports and performance metrics

Coordinate cross-functional issue resolution

Conduct spending, volume, and frequency analysis

Support supplier negotiations and sourcing activities

Review and approve master data creation and changes

Lead data cleansing and governance initiatives

Requirement

Bachelor's Degree in Supply Chain, Business Administration, or a related field

Minimum 5 to 7 years of experience in order processing, supply chain, customer service, or operations

Strong analytical, problem-solving, and stakeholder management skills

Experience in audit support, compliance management, and process improvement initiatives

Well-organized, proactive, and able to manage multiple priorities in a fast-paced environment

Knowledge of data governance, operational excellence, and continuous improvement practices is an advantage

Telecommunications & Internet Service Providers 51-100 employees

Rohde & Schwarz Malaysia Sdn. Bhd. (RSMY) was incorporated on June 2004 by Rohde & Schwarz, to oversee the operations of Sales and Services of Rohde & Schwarz’s brand-name in Malaysia.

With sales, service and support team located in KL, Penang, the company continues to invest in our employees and service equipment to support customer needs.

Our team has in-depth knowledge to support customers in the implementation and development of products. Our wide range of services includes systems integration, installation, sales service, support, training and on-site/field support.

To provide excellent services & support, our labs are certified with ISO 9001:2008, MS ISO/IEC 17025 & EN9110.

Rohde & Schwarz Malaysia Sdn. Bhd. (RSMY) was incorporated on June 2004 by Rohde & Schwarz, to oversee the operations of Sales and Services of Rohde & Schwarz’s brand-name in Malaysia.

With sales, service and support team located in KL, Penang, the company continues to invest in our employees and service equipment to support customer needs.

Our team has in-depth knowledge to support customers in the implementation and development of products. Our wide range of services includes systems integration, installation, sales service, support, training and on-site/field support.

To provide excellent services & support, our labs are certified with ISO 9001:2008, MS ISO/IEC 17025 & EN9110.