Order & Material Specialist

VAT Group; Batu Kawan; On-site; MYR 60,000 - 90,000; Full time

Job summary

VAT Vakuumventile AG in Malaysia is seeking a detailed-oriented Supply Chain Planner to manage end-to-end demand commits and customer orders. You will collaborate with logistics, finance, quality, and sales to ensure on-time delivery and optimized inventory while reducing costs.

Qualifications include a degree in supply chain or business management and 2–4 years of relevant experience, with strong communication, planning, and analytical skills.

Qualifications

• Degree in Supply Chain or Business Management.
• 2–4 years in supply chain and order fulfilment.
• Strong cross-functional communication.
• Ability to plan, multi-task and work under pressure.
• Excellent written and verbal communication; proficient with spreadsheets and reporting.

Responsibilities

• Process demand commits, customer orders, and change requests.
• Perform customer-centric value chain planning to improve service and reduce costs.
• Collaborate with internal partners on order commit based on actual demand.
• Monitor movement of product from warehouse to delivery.
• Ensure on-time shipments; manage backlog and communicate schedules.
• Run reports to KPI monitoring, especially OTD.
• Maintain inventory planning and support analysis related to quality holds or invoicing.
• Backlog reviews and issue resolution to meet customer expectations.

Skills

Supply chain

Analytical skills

Independent work

Cross-functional comms

High pressure workload

Planning & multitasking

Proactive approach

Written & verbal comms

Spreadsheets & reporting

Education

Degree in Supply Chain/Business Management

Job description

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At VAT, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world. We are guided by our passions: integrity, teamwork, customer centricity, and innovation - always working together as #oneVAT.

Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.

This role requires hands on execution, with focus on processing demand commits, customer order. The successful candidate will help drive results across VAT on behalf of
Order and Material Management, Responsibilities include end-to-end instance timeline ownership and collaboration with internal teams to achieve those timelines and results.

The role also includes engaging and collaborating with Customer Operation, Logistic, Finance, Quality and other cross function team to resolve issues pertaining to supply chain.

Your responsibilities include, but not limited to:

• Process demand commits, customer order, customer change request.
• Perform customer-centric value chain planning to improve customer service levels while reducing costs, thus positively impacting growth and profitability.
• Collaborate with internal partners on Order Commit based on actual customer de-mand
• Monitor of the movement of product from WH customer order through delivery and shipment.
• Collaborate with internal partners on backlog reviews or customers pull in requests and ensure that delivery schedules are met in a timely manner and communicated to customers and internal sales department.
• Utilize Report to analyze inventory reports, trends, discrepancies, and to find oppor-tunities for improvement
• Maintain inventory planning tool rules and supply profile to maximize demand com-mits, while follow up for smooth shipment as to support analysis related to FAI, Quality hold or Invoice related issue.
• Run necessary reports to KPI monitoring and performance mainly on OTD.
• Manage backlog, analyze and resolve transactional issues that may prevent on time shipments and to ensure that the customer expectations are met or exceeded.

Preferred Qualifications

• Degree holder in Supply Chain and/or Business Management with analytical skill and capable to work independently
• Minimum 2 - 4 years of experience in Supply Chain and Order Fulfilment.
• Ability to effectively and concisely communicate with cross functional team.
• Ability to handle a high pressure/high volume workload.
• Ability to plan, organize, multi-task, and prioritize workload.
• Ability to work proactively and on own initiative.
• Exceptional written and verbal communication skills.
• Passionate about spreadsheets, reporting, supply planning and analysis.

Our commitment to inclusion, fairness and equal opportunities

We believe in meaningful careers, continuous learning, and equal opportunities for everyone to drive our innovation and success. We welcome applicants from all backgrounds and are dedicated to fostering an inclusive and respectful workplace. If you have concerns, our compliance channel is available at our website. All reports are handled with strict confidentiality and in accordance with our Code of Conduct .