Order Management Executive - Vietnamese speaker

Mettler-Toledo International, Inc; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

1.5 months fixed bonus

Medical care with dental entitlements

Life insurance coverage

Accessible to public transport

Diversity, flexible and fun working

Permanent employment basis

Job summary

METTLER TOLEDO seeks a detail-oriented order-to-billing associate to join our team in Malaysia. You will acknowledge and enter orders in SAP, ensure accuracy, and support efficient processing across the order lifecycle.

The role emphasizes working in an international environment, meeting KPIs, and contributing to process improvements. Fresh graduates are welcome to apply, with 100% onsite work in Petaling Jaya.

Qualifications

• Fluent Vietnamese and English, written and spoken.
• Basic MS Office skills.
• Good focus on details.
• Fresh graduates are encouraged to apply.

Responsibilities

• Enter and acknowledge sales orders and service orders in SAP per business logic and workflow.
• Execute and manage order processing transactions accurately and promptly.
• Receive directions from team leaders and follow established guidelines.
• Maintain accuracy and schedule work within set timeframes.
• Communicate with teams to optimize work completion and meet KPIs.
• Support cost reduction and process improvement initiatives.

Skills

Vietnamese/English bilingual

Attention to detail

Tools

MS Office

Job description

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

Are you seeking an exciting opportunity to contribute to an efficient order-to-billing process? We are looking for a detail-oriented individual to join our team. If you thrive in an international environment and are dedicated to ensuring accuracy and efficiency, this role is perfect for you!

Your tasks & responsibilities:

• Acknowledge sales orders, service orders and enter into SAP, according to the agreed set of business logic, workflow, priority schedule planned and establish local set of guidelines
• Execute and manage order processing transaction accurately and promptly
• Receive and carry out directions as provided by team leader
• Always demonstrate accuracy of work
• Review documentation and work following process laid out
• Schedule work to be completed within set timeframes
• Communicate with teams/peers and team leaders to optimize work completion
• Achieve Key Performance Indicators (KPI’s) and meet Development Plan
• Support cost reduction and/ or process improvement initiatives

What You Need to Succeed

• Fluent in Vietnamese & English (written and spoken)
• Basic knowledge in MS Office skills
• Good focus on details
• Experienced on similar position will be an asset
• Flexibility to work during Odd Hours and Public Holiday
• Fresh Graduates are encouraged to apply

Additional Information:

• 100% onsite position - you are required to physically be in the office from Monday to Friday

Our Offer to You

• Permanent employment basis; conditions are based on the contract of employment
• 1.5 months fixed bonus
• Medical care with dental entitlements
• Life insurance coverage
• Accessible to public transport
• Diversity, flexible and fun working culture

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.