Order Management Associates (US Working Hours - Night Shift)

Danaher Corporation; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Pall Corporation, a Danaher operating company, seeks a Customer Service Representative in Malaysia to handle end-to-end order management. You will coordinate with sales, distribution and manufacturing to meet customer needs and ensure on-time delivery.

You will work with SAP and Microsoft Office, develop foundational compliance and commercial knowledge, and adapt to United States working hours and holiday schedule as needed.

Qualifications

• Computer literacy and foundational Microsoft Office skills.
• Clear verbal and written communication skills, organization and prioritization.
• ERP knowledge with SAP preferred.
• Diploma/degree or equivalent years of experience.

Responsibilities

• Manage customer orders from order entry to product delivery to attain customer satisfaction.
• Collaborate and communicate across functional teams such as sales, distribution and manufacturing.
• Gain and apply foundational knowledge of compliance and commercial operations.

Skills

Verbal communication

Written communication

Organization skills

Prioritization

Customer focus

Education

Diploma/Degree

Tools

Microsoft Office

SAP

Job description

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one ofDanaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

Learn about the Danaher Business System which makes everything possible.

The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.

This position reports to the Customer Service Supervisor and is part of theAmericas Customer Service Team located inPetaling Jaya, Malaysia.

In this role, you will have the opportunity to:

Manage customer orders from order entry to product delivery to attain customer satisfaction

Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements

Gain and apply foundational knowledge of compliance and commercial operations

The essential requirements of the job include:

Computer literacy and foundational Microsoft Office skills

Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset

Ability to work on United States working hours (night shift) and holiday schedule

It would be a plus if you also possess previous experience in:

ERP knowledge with SAP preferred

Professional diploma/degree, or equivalent years of experience

Pall Corporation,a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.