Optical Sales Executive

TOR VISION SDN; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Retail employee benefits

Job summary

TOR VISION SDN is seeking a Sales Executive to join its optical retail team in Petaling Jaya. You will engage customers in-store, understand needs, and guide them toward suitable eyewear and lenses while driving sales targets.

You will be trained on products and eyewear knowledge, bringing energy and excellent customer service to create a welcoming shopping experience in a fashion-forward setting.

Qualifications

• Friendly, outgoing and comfortable talking to people.
• Positive and energetic.
• Responsible and willing to take ownership.
• Team player who works well with others.
• Willing to learn and improve continuously.
• Comfortable in a sales-driven environment.
• Interested in fashion, styling, eyewear or customer service.

Responsibilities

• Welcome customers and create a friendly, comfortable in-store experience.
• Understand customers' needs and recommend suitable eyewear.
• Help customers choose frames based on their style, face shape and preferences.
• Recommend suitable lenses based on their vision needs and lifestyle.
• Handle the sales process from consultation to closing.
• Work towards individual and store sales targets.
• Follow up with customers and provide good after-sales service.
• Handle basic administrative work, phone enquiries and documentation.
• Keep the store clean, organised and presentable.
• Support the team with daily retail operations.

Skills

Friendly demeanor

Outgoing personality

Positive attitude

Energetic

Responsible

Ownership mindset

Team player

Willingness to learn

Sales-driven

Fashion eyewear interest

Customer service mindset

Job description

We're looking for a Sales Executive to join our growing optical retail team. You don't need to be an optical expert when you join us. What matters most is your attitude, communication skills, willingness to learn and ability to connect with people. We'll provide the training and product knowledge — you bring the energy.

Key responsibilities

• Welcome customers and create a friendly, comfortable in-store experience
• Understand customers' needs and recommend suitable eyewear
• Help customers choose frames based on their style, face shape and preferences
• Recommend suitable lenses based on their vision needs and lifestyle
• Handle the sales process from consultation to closing
• Work towards individual and store sales targets
• Follow up with customers and provide good after-sales service
• Handle basic administrative work, phone enquiries and documentation
• Keep the store clean, organised and presentable
• Support the team with daily retail operations

About you

• Friendly, outgoing and comfortable talking to people
• Positive and energetic
• Responsible and willing to take ownership
• A good team player
• Willing to learn and improve
• Comfortable working in a sales-driven environment
• Interested in fashion, styling, eyewear or customer service