Operator II - Operations

APM Terminals; Shah Alam; On-site; MYR 39,000 - 73,000; Full time

Job summary

Maersk is seeking an Outbound Admin & Return Admin to support order fulfilment and returns processes across our global logistics network. You will coordinate with CooperVision Customer Service Team and the TMS Planner, ensuring smooth communication and timely issue resolution within the customer process and Maersk capacity.

In this role you will maintain complete and accurate records for customer retrieval and audit trails, and help ensure compliance with company policies.

Qualifications

• Outbound Admin responsibilities include managing order processes in SCE and coordinating with CooperVision Customer Service Team and the TMS Planner for order fulfilments.
• Return Admin responsibilities include handling returns of goods per CooperVision categories Pure & Exchange, collaborating with the CooperVision Logistic PIC and Customer Service.

Responsibilities

• Maintain complete and accurate records for customer retrieval and their audit.

Job description

Outbound Admin & Return Admin

Outbound Admin - managing order process in SCE & communicate with CooperVision Customer Service Team & TMS Planner for order fulfilments. Trouble shoot issue arise resolve within customer process and Maersk capacity. Maintain complete & accurate record for customer retrieval & their audit.

Return Admin - managing return of goods according to CooperVision category Pure & Exchange. Work with CooperVision Logistic PIC & Customer Service. Trouble shoot issue arise resolve within customer process and Maersk capacity. Maintain complete & accurate record for customer retrieval & their audit.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use your website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.