Operator II - Operations

Maersk Group; Shah Alam; On-site; MYR 45,000 - 67,000; Full time

Job summary

Maersk Group is seeking an Outbound Admin & Return Admin to support order processing across SCE, liaise with CooperVision Customer Service and TMS Planner, and resolve issues within the customer process and Maersk capacity.

You will maintain complete and accurate records for customer retrieval and audits, handle returns for Pure & Exchange, and collaborate with CooperVision Logistic PIC and Customer Service to ensure smooth operations.

Responsibilities

• Outbound Admin: manage order processing in SCE and communicate with CooperVision Customer Service Team and TMS Planner to fulfil orders.
• Return Admin: manage returns of goods per CooperVision categories Pure & Exchange, coordinating with Logistic PIC and Customer Service.

Job description

Outbound Admin & Return Admin

Outbound Admin - managing order process in SCE & communicate with CooperVision Customer Service Team & TMS Planner for order fulfilments. Trouble shoot issue arise resolve within customer process and Maersk capacity.

Maintain complete & accurate record for customer retrieval & their audit.

Return Admin - managing return of goods according to CooperVision category Pure & Exchange. Work with CooperVision Logistic PIC & Customer Service. Trouble shoot issue arise resolve within customer process and Maersk capacity.

Maintain complete & accurate record for customer retrieval & their audit.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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