Trading Operations Analyst

BID Operations

Kuala Lumpur

On-site

MYR 56,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Hybrid working arrangement

Career growth exposure

Snacks and beverages in office

Healthcare coverage (medical, dental,

Gym benefits

Casual dress code

Young, vibrant culture

Job summary

BID Operations in Kuala Lumpur is seeking an analytical and proactive team member to support trading operations, risk management, and platform activities. You will work closely with Dealing, Liquidity, Technology, and other teams to monitor risks and manage MT4/MT5 platforms, ensuring controls and procedures are followed.

You will triage and coordinate tasks, respond to complex trading queries, and contribute to automating processes to improve efficiency and scalability of trading operations.

Qualifications

Bachelor’s or Master’s degree in Finance, Economics, Risk Management, Business, or a related field is preferred.
Minimum of 1 year of hands-on experience in a brokerage, CFD, Forex, leveraged trading, or closely related financial services environment.
Strong interest in financial markets, electronic trading and trading technology.
Strong analytical, problem-solving, prioritisation, and decision-making skills.
Ability to manage and triage multiple operational cases and requests in a structured, organised, and timely manner.
Comfortable investigating problems rather than simply escalating them.
Strong attention to detail and a proactive approach to identifying operational risks, control gaps, and process improvement opportunities.
Excellent communication and stakeholder management skills, with the ability to explain technical and trading-related concepts to both technical and non-technical audiences.
Proficiency in Chinese, both written and spoken, is an advantage.
Exposure to MT4/MT5 is strongly preferred; experience with platform configuration, trading settings, risk controls, and operational administration is an advantage.
Experience managing or supporting MT4/MT5 plugins and third-party trading solutions, such as Copy Trading, MAM, Dynamic Margin, or similar tools, is an advantage.

Responsibilities

Support the implementation and ongoing maintenance of trading operations, risk management policies and procedures.
Collaborate closely with the Dealing, Liquidity, Technology, and other relevant teams to identify, assess, and manage operational and trading-related risks.
Triage, prioritise, and coordinate tasks, cases, and operational requests raised by other teams, ensuring appropriate ownership, escalation, and timely resolution.
Serve as a technical liaison for internal stakeholders, providing clear and concise responses to complex trading, platform, and risk-related queries.
Configure, monitor, and manage MT4/MT5, including platform settings, trading conditions, risk parameters, and operational controls.
Manage and support trading platform plugins and related solutions, including Copy Trading, MAM (Multi-Account Manager), Dynamic Margin, and other brokerage-related tools.
Investigate and troubleshoot platform, plugin, and trading configuration issues in collaboration with relevant technical and operational teams.
Support and contribute to operational projects aimed at improving risk management frameworks, platform controls, workflows, and procedures.
Identify opportunities to improve operational efficiency, strengthen controls, automate manual processes, and support scalability as business requirements evolve.

Skills

Analytical thinking

Problem solving

Prioritisation

Decision making

Attention to detail

Communication

Stakeholder management

Organization

Chinese language (advantage)

Education

Bachelor’s or Master’s degree in Finance/Economics/Risk Management/Business

Tools

MT4/MT5

Trading platform configuration

Copy Trading

MAM

Dynamic Margin

Trading risk controls

Job description

About the company

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role

We’re looking for an analytical and proactive team member to support our trading operations, risk management, and trading platform activities. You’ll work closely with Dealing, Liquidity, Technology, and other teams to monitor operational and trading-related risks, manage MT4/MT5 platforms and related trading solutions, and ensure activities remain within established policies, procedures, and controls. This role requires strong problem-solving skills, attention to detail, and the ability to troubleshoot platform and configuration issues while coordinating effectively with relevant teams. You’ll also support operational projects, respond to complex trading and risk-related queries, and contribute ideas that strengthen controls, automate processes, improve operational efficiency, and support the scalability of trading operations.

Responsibilities

Support the implementation and ongoing maintenance of trading operations, risk management policies and procedures.

Collaborate closely with the Dealing, Liquidity, Technology, and other relevant teams to identify, assess, and manage operational and trading-related risks.

Triage, prioritise, and coordinate tasks, cases, and operational requests raised by other teams, ensuring appropriate ownership, escalation, and timely resolution.

Serve as a technical liaison for internal stakeholders, providing clear and concise responses to complex trading, platform, and risk-related queries.

Configure, monitor, and manage MT4/MT5, including platform settings, trading conditions, risk parameters, and operational controls.

Manage and support trading platform plugins and related solutions, including Copy Trading, MAM (Multi-Account Manager), Dynamic Margin, and other brokerage-related tools.

Investigate and troubleshoot platform, plugin, and trading configuration issues in collaboration with relevant technical and operational teams.

Support and contribute to operational projects aimed at improving risk management frameworks, platform controls, workflows, and procedures.

Identify opportunities to improve operational efficiency, strengthen controls, automate manual processes, and support scalability as business requirements evolve.

Qualifications

Bachelor’s or Master’s degree in Finance, Economics, Risk Management, Business, or a related field is preferred.

Minimum of 1 year of hands-on experience in a brokerage, CFD, Forex, leveraged trading, or closely related financial services environment.

Strong interest in financial markets, electronic trading and trading technology.

Strong analytical, problem-solving, prioritisation, and decision-making skills.

Ability to manage and triage multiple operational cases and requests in a structured, organised, and timely manner.

Comfortable investigating problems rather than simply escalating them.

Strong attention to detail and a proactive approach to identifying operational risks, control gaps, and process improvement opportunities.

Excellent communication and stakeholder management skills, with the ability to explain technical and trading-related concepts to both technical and non-technical audiences.

Proficiency in Chinese, both written and spoken, is an advantage.

Exposure to MT4/MT5 is strongly preferred; experience with platform configuration, trading settings, risk controls, and operational administration is an advantage.

Experience managing or supporting MT4/MT5 plugins and third-party trading solutions, such as Copy Trading, MAM, Dynamic Margin, or similar tools, is an advantage.

Programming or scripting experience in any language is highly valued, though not required. Ability to work with trading data, automate simple tasks, and turn raw data into useful insights will be considered a strong advantage.