Operations Trade Lifecycle - Analyst

JP Morgan Chase; Kuala Lumpur; On-site; MYR 80,000 - 140,000; Full time

Job summary

J.P. Morgan in Kuala Lumpur seeks a Trade Lifecycle Analyst to support FX and FX derivatives processing from confirmation through settlement and investigation. You will match trades within timeframes, resolve breaks, and maintain data accuracy while partnering with Trading, Operations, and Technology to ensure reliable outcomes.

You will contribute to process improvements, reporting, and operational resilience in a fast-paced, collaborative team environment across global partners.

Qualifications

• FX and FX derivatives product understanding.
• Knowledge of payment processing and SWIFT formats.
• Strong analytical and problem-solving skills.
• Clear written and verbal communication across stakeholders.
• Ability to work independently in time‑critical environments.
• High attention to detail and accuracy in high‑volume operations.
• Control mindset to identify and mitigate operational risks.
• Stakeholder management and timely escalation.
• Proficiency with MS Office for reporting.
• Bachelor’s degree in Finance, Economics, Accounting, or related discipline.

Responsibilities

• Process FX and derivatives confirmations ensuring timely matching within defined timeframes.
• Investigate and resolve confirmation and settlement mismatches within SLAs.
• Review trades and lifecycle events to identify risks, gaps and exceptions; apply controls.
• Release and monitor payments accurately; escalate time-sensitive issues.
• Maintain client and business reference data to support processing and reporting.
• Investigate post‑settlement breaks and payment exceptions with partners to resolve issues.
• Create and publish daily performance and risk reporting with insights.
• Collaborate with internal teams and external clients to improve responsiveness.
• Escalate issues promptly with documentation and next steps.
• Participate in initiatives to improve workflow, controls and scalability.

Skills

FX knowledge

Analytical mindset

Communication skills

Time management

Attention to detail

Stakeholder management

MS Office

Education

Bachelor's degree in Finance/Economics/Accounting

Tools

Microsoft Office Suite

Job description

Job Description

Help keep global markets moving by ensuring foreign exchange trades settle accurately and on time. You'll join a collaborative Market Operations team where your attention to detail and problem-solving directly reduce risk and improve the client experience. We'll support your growth through hands‑on learning across the trade lifecycle and exposure to partners across Operations, Front Office, and Technology. If you enjoy fast‑paced work, clear ownership, and measurable outcomes, this role is for you.

As a Trade Lifecycle Analyst in Market Operations, you support the end-to-end processing of foreign exchange and foreign exchange derivatives trades, from confirmation through settlement and investigation. You help ensure trades are matched within defined timeframes, payments are released accurately, and exceptions are resolved with urgency and discipline. You apply a strong control mindset to identify risks, investigate breaks, and prevent repeat issues. You partner closely with internal teams and external counterparties to deliver reliable, high‑quality outcomes in a time‑critical environment. You contribute ideas that improve processes, reporting, and operational resilience.

Market Operations sits at the center of the trade lifecycle, partnering with Trading, Sales, Treasury, Technology, Risk, and external market infrastructure to deliver safe and efficient execution. The team is measured on timeliness, accuracy, control performance, and client experience, with clear opportunities to broaden product and process knowledge over time.

Job Responsibilities

• Process foreign exchange and derivatives confirmations, ensuring timely matching within defined timeframes
• Resolve confirmation and settlement mismatches by investigating root causes and driving closure within service level agreements
• Review trades and lifecycle events to identify control gaps, risks, and exceptions, then apply preventive and detective controls
• Release and monitor payments accurately, escalating time‑sensitive issues when needed
• Maintain and update client and business reference data to support accurate processing and downstream reporting
• Investigate post‑settlement breaks and payment exceptions, coordinating with partners and counterparties to resolve issues
• Create and publish daily performance and risk reporting, highlighting trends, drivers, and actionable insights
• Partner with internal stakeholders and external clients to improve responsiveness and service quality
• Escalate issues promptly with clear documentation, impact assessment, and proposed next steps
• Participate in strategic initiatives that improve workflow efficiency, controls, and operational scalability

Required Qualifications, Capabilities, And Skills

• Demonstrated understanding of foreign exchange (FX) and FX derivatives products and trade lifecycle concepts
• Knowledge of payment processing concepts, including SWIFT (Society for Worldwide Interbank Financial Telecommunication) message formats and settlement practices
• Strong analytical and problem‑solving skills with the ability to investigate breaks and identify root causes
• Clear written and verbal communication skills for coordinating with multiple stakeholders
• Ability to work independently, prioritize effectively, and deliver in time‑critical environments
• Strong attention to detail and consistent accuracy in high‑volume operational workflows
• Control mindset with the ability to identify, document, and mitigate operational risks
• Stakeholder management skills, including timely escalation and expectation‑setting
• Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint) for reporting and day‑to‑day execution
• Bachelor's degree in Finance, Economics, Accounting, or a related discipline

Preferred Qualifications, Capabilities, And Skills

• Experience in an investment banking or capital markets operations environment (middle or back office)
• Prior experience in breaks resolution, payments investigations, or settlement exception management
• Experience contributing to process improvement initiatives (e.g., workflow redesign, automation requirements, control enhancements)
• Familiarity with regulatory expectations relevant to market operations and operational risk controls
• Strong data analysis and reporting skills (e.g., building dashboards, trend analysis, KPI/KRI reporting)
• Experience collaborating with global teams across time zones

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.