Operations & Member Engagement Coordinator

KSFA; Sungai Buloh; On-site; MYR 45,000 - 71,000; Full time

Job summary

KSFA is seeking a responsible, proactive Executive Officer to support daily operations, coordinate events, engage with members and stakeholders, and help the smooth running of the association in Kuala Lumpur and Selangor. The role requires strong organisation, communication skills, and a positive attitude.

Fresh graduates are welcome; 1–3 years' relevant experience preferred. You will work closely with the team to prepare meeting materials, manage records, and assist in seminars, trade missions

Qualifications

• Diploma or Degree in Business Administration, Management, Communications, Marketing, Event Management, Public Relations or related field.
• 1–3 years of relevant working experience in administration, association management, events, customer service, marketing or a similar role is preferred.
• Fresh graduates with a positive attitude and willingness to learn are also encouraged to apply.
• Good command of written and spoken English and Chinese.
• Good command of Bahasa Malaysia will be an added advantage.
• Well-organised, responsible and detail-oriented, with the ability to manage multiple tasks and meet deadlines.

Responsibilities

• Assist in the daily administration and operations of the Association.
• Coordinate and assist in organising association events, seminars, meetings, networking sessions, trade missions and other programmes.
• Handle member enquiries, membership applications, and membership records.
• Communicate and liaise with KSFA members, committee members, government agencies, industry associations, business partners and other stakeholders.
• Prepare and manage letters, emails, notices, reports, meeting documents and other correspondence.
• Assist with the preparation of meeting agendas, minutes and follow-up actions.
• Assist in preparing event materials, promotional content, social media posts and other communication materials.
• Support membership recruitment and engagement activities.
• Assist in coordinating industry visits, trade missions and networking programmes.
• Maintain proper filing, documentation and databases.

Skills

English

Chinese

Bahasa Malaysia

Interpersonal communication

Education

Diploma or Degree in Business Administration, Management, Communications, Marketing, Event Management, Public Relations or related field

Tools

Microsoft Office

Canva

Social media tools

Job description

KSFA is seeking a responsible, proactive Executive Officer to support daily operations, coordinate events, engage with members and stakeholders, and help the smooth running of the association in Kuala Lumpur and Selangor. The role requires strong organisation, communication skills, and a positive attitude.

Fresh graduates are welcome; 1–3 years' relevant experience preferred. You will work closely with the team to prepare meeting materials, manage records, and assist in seminars, trade missions