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Private Advertiser is seeking an Operations Manager to oversee the end-to-end development, licensing, setup and operational management of F&B outlets. The role requires hands-on leadership to independently handle local authority matters, in particular DBKL-related procedures, and to coordinate project stakeholders to deliver outlets that meet business objectives.
You will manage licensing, permits and approvals, liaise with DBKL and other agencies, and oversee day-to-day operations, sales
To oversee the end-to-end development, licensing, setup and operational management of F&B outlets, ensuring that projects are delivered efficiently, regulatory requirements are fulfilled and outlets operate in accordance with company standards.
This role requires a hands-on professional who can independently manage local authority matters, particularly DBKL-related procedures, coordinate project stakeholders, resolve development issues and oversee outlet operations to achieve business objectives.
Key Responsibilities:
Manage the end-to-end development of new outlets, from site preparation and planning through licensing, renovation, setup and operational handover.
Develop project timelines, monitor milestones and ensure that outstanding matters are followed up promptly.
Coordinate with landlords, contractors, architects, designers, consultants, suppliers and internal departments.
Manage and coordinate applications for business licences, premises licences, signboard licences, permits and other relevant approvals, as applicable.
Liaise directly with DBKL and other relevant local authorities and government departments.
Demonstrate practical knowledge of relevant application procedures, documentation, submission requirements and approval processes.
Follow up on applications, resolve queries and coordinate corrective actions to minimise delays.
Maintain effective working relationships with relevant authorities, consultants and professional service providers.
Ensure that outlet development and operations comply with applicable laws, regulations and approval conditions.
Provide regular updates to management on project milestones, licensing status, outlet performance, risks and corrective actions.
Serve as the key coordinator between management, government authorities, landlords, contractors, consultants and internal teams.
Oversee the day-to-day operations of assigned outlets, ensuring smooth operations and compliance with company SOPs.
Monitor sales performance, profitability, labour costs, cost of goods sold (COGS) and other key operational indicators.
Your application will include the following questions:
What can I earn as an Operations Manager