Operations Manager

Donutes Coffee; Teluk Intan; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking an experienced Hospital Operations Manager to oversee daily operations across departments, ensuring efficient resource management and high standards of patient care.

You will lead strategic plans, manage budgets, improve workflows, ensure regulatory compliance, and drive initiatives to boost patient satisfaction while maintaining cost-effectiveness. This role requires strong healthcare administration background and outstanding leadership.

Qualifications

• Requires strong background in healthcare administration.
• Proven leadership in hospital settings.
• Experience with budgets and resource planning.
• Knowledge of healthcare regulations.

Responsibilities

• Overseeing daily hospital operations across departments.
• Ensuring compliance with healthcare regulations and policies.
• Developing and implementing strategic operational plans.
• Managing budgets, resource allocation and performance evaluation.
• Identifying bottlenecks and improving workflows.
• Ensuring high-quality, timely patient care and safety.
• Leading initiatives to improve patient satisfaction and outcomes.
• Scheduling staff and managing workforce needs.
• Addressing patient complaints to maintain service quality.

Skills

Healthcare Admin

Leadership

Operations

Budgeting

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The incumbent is responsible for overseeing the daily operations of the hospital, ensuring efficient management of resources, and maintaining high standards of patient care. Key responsibilities include:

• Overseeing daily operations: This involves directing and coordinating the activities of various departments, including nursing, medical staff, finance, human resources, and facilities management.
• Ensuring compliance: The manager must ensure that the hospital adheres to healthcare regulations and policies.
• Implementing strategic plans: This includes developing and executing operational strategies that align with the hospital's mission and goals.
• Managing budgets: The manager is responsible for budgeting, resource allocation, and performance evaluation to ensure the hospital operates efficiently.
• Improving operational efficiency: This involves identifying bottlenecks, inefficiencies, and redundancies and implementing solutions to optimize workflows.
• Ensuring quality patient care: The manager creates an environment that supports high-quality care and safety, ensuring that all services are delivered in a timely and cost-effective manner.
• Leading initiatives: This includes enhancing patient satisfaction, streamlining processes, and supporting strategic goals.
• Managing staff schedules: The manager is responsible for managing staff schedules and handling patient complaints to ensure the hospital is adequately staffed and equipped to deliver quality care.
• The role requires a strong background in healthcare administration, excellent leadership skills, and a passion for improving patient care and operational performance. It is a challenging yet rewarding position that offers the opportunity to make a significant impact on the quality of care provided to patients.