Operational Manager

Donutes Coffee; Teluk Intan; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking a Hospital Operations Manager to oversee the daily operations of the facility in Teluk Intan, Perak.

You will coordinate nursing, medical, finance and facilities, ensure regulatory compliance, and drive efficiency and quality patient care.

This challenging role requires strong healthcare administration background and proven leadership to implement strategic plans and improve performance.

Qualifications

• Strong background in healthcare administration.
• Excellent leadership and people management skills.
• Ability to improve patient care and operational performance.

Responsibilities

• Oversee daily hospital operations and coordinate departments.
• Ensure compliance with healthcare regulations and policies.
• Develop and execute strategic operational plans.
• Manage budgeting, resource allocation, and performance evaluation.
• Identify bottlenecks and improve workflow efficiency.
• Maintain high-quality, timely, cost-effective patient care.
• Lead initiatives to enhance patient satisfaction and processes.
• Schedule staff and address patient complaints to ensure adequate staffing.

Skills

Healthcare administration

Leadership

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The incumbent is responsible for overseeing the daily operations of the hospital, ensuring efficient management of resources, and maintaining high standards of patient care.

• Overseeing daily operations: This involves directing and coordinating the activities of various departments, including nursing, medical staff, finance, human resources, and facilities management.
• Ensuring compliance: The manager must ensure that the hospital adheres to healthcare regulations and policies, including HIPAA and JCAHO standards.
• Implementing strategic plans: This includes developing and executing operational strategies that align with the hospital's mission and goals.
• Managing budgets: The manager is responsible for budgeting, resource allocation, and performance evaluation to ensure the hospital operates efficiently.
• Improving operational efficiency: This involves identifying bottlenecks, inefficiencies, and redundancies and implementing solutions to optimize workflows.
• Ensuring quality patient care: The manager creates an environment that supports high-quality care and safety, ensuring that all services are delivered in a timely and cost-effective manner.
• Leading initiatives: This includes enhancing patient satisfaction, streamlining processes, and supporting strategic goals.
• Managing staff schedules: The manager is responsible for managing staff schedules and handling patient complaints to ensure the hospital is adequately staffed and equipped to deliver quality care.
• The role requires a strong background in healthcare administration, excellent leadership skills, and a passion for improving patient care and operational performance. It is a challenging yet rewarding position that offers the opportunity to make a significant impact on the quality of care provided to patients.