Operations Manager

Borneo Eco Tours Sdn Bhd; Lahad Datu; On-site; MYR 70,000 - 110,000; Full time

Benefits offered by this job

Professional Development Opportunities

Social Events

Team Building

Medical & Dental Benefit

Job summary

Borneo Eco Tours Sdn Bhd is seeking an Operations Manager to oversee and coordinate daily operations of the office and field activities in Lahad Datu, Sabah. The role focuses on maintaining high service standards and smooth business operations.

The ideal candidate will have a Diploma or Bachelor's in Tourism, Hospitality, or related fields, 3–5 years of relevant experience, and proven supervisory skills. Strong organizational, coordination, problem-solving, and project management abilities are

Qualifications

• Diploma or degree in tourism, hospitality, business administration, logistics, or related fields.
• 3–5 years of relevant experience in operations, tourism, hospitality, logistics, or related industry.
• Previous supervisory or management experience required.
• Strong organizational, coordination, problem-solving, and project management skills.

Responsibilities

• Lead, supervise, and support the operations team while ensuring compliance with company policies and procedures.
• Assist management in planning and implementing operational projects and initiatives.
• Oversee and manage daily office and field operations to ensure smooth and efficient business activities.
• Monitor and coordinate vehicle operations, including regular vehicle inspections, maintenance schedules, and vehicle reports.

Skills

Organizational skills

Coordination

Problem solving

Project management

Education

Diploma or degree in Tourism/Hospitality/Business Administration/Logistics

Job description

Our Operations Manager is responsible for overseeing and coordinating the daily operations of the office to ensure smooth, efficient, and maintain high service standards.

1 VacancyLahad Datu

Responsibilities

• Lead, supervise, and support the operations team while ensuring compliance with company policies and procedures.
• Assist management in planning and implementing operational projects and initiatives.
• Oversee and manage daily office and field operations to ensure smooth and efficient business activities.
• Monitor and coordinate vehicle operations, including regular vehicle inspections, maintenance schedules, and vehicle reports.

Job Requirement

• Diploma or Bachelor’s Degree in Tourism, Hospitality, Business Administration, Logistics, or other related fields.
• Minimum 3–5 years of relevant experience in operations, tourism, hospitality, logistics, or a related industry.
• Previous supervisory or management experience required.
• Strong organizational, coordination, problem-solving, and project management skills.

Benefits

• Professional Development Opportunities
• Social Events
• Team Building
• Medical & Dental Benefit

Dress Code

Uniform and Smart Casual

Working Hours

Variable. Based on tour assignment.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Multi international tourism awards winner Borneo Eco Tours specialises in nature based tours with packages ranging from soft and easy, botanical, exotic cultures, bird watching tours, wildlife river safari, white-water rafting, jungle trekking to diving among others.

Set up in 1991 by Albert Teo who has over thirty one years of experience in the tourism industry and trekked over 1,000 km in Borneo, the company is staffed by 104 well trained personnel in the BET group of companies and with a fleet of 19 air-conditioned vehicles, 5 semi-cabin powerboat boats and 7 river boats equipped with four strokes engines and electric power engines. The company is headquartered in Kota Kinabalu and offices in Sandakan and Sukau.

Our vision is “To create and provide the most memorable holiday experience for our clients” which is tied down to our organization’s 5 core values, and these core values are:

COMMITMENT – Make our company a No. 1 service providerCONSISTENT – Through passion for excellenceCOMPETENCE – Developing the leadership potential of our staffCHARACTER – Commitment to integrity, good attitudeCARE – Concern for the community and environment

Our team members are seen as individuals who work together to uphold these core values and implement it not only in their work, but also their daily life. And because they are living the same values that the organization has, we have come a long way and achieved many successes together for the past 32 years. It is through this that we are able to make our vision come alive.

Multi international tourism awards winner Borneo Eco Tours specialises in nature based tours with packages ranging from soft and easy, botanical, exotic cultures, bird watching tours, wildlife river safari, white-water rafting, jungle trekking to diving among others.

Set up in 1991 by Albert Teo who has over thirty one years of experience in the tourism industry and trekked over 1,000 km in Borneo, the company is staffed by 104 well trained personnel in the BET group of companies and with a fleet of 19 air-conditioned vehicles, 5 semi-cabin powerboat boats and 7 river boats equipped with four strokes engines and electric power engines. The company is headquartered in Kota Kinabalu and offices in Sandakan and Sukau.

Our vision is “To create and provide the most memorable holiday experience for our clients” which is tied down to our organization’s 5 core values, and these core values are:

COMMITMENT – Make our company a No. 1 service providerCONSISTENT – Through passion for excellenceCOMPETENCE – Developing the leadership potential of our staffCHARACTER – Commitment to integrity, good attitudeCARE – Concern for the community and environment

Our team members are seen as individuals who work together to uphold these core values and implement it not only in their work, but also their daily life. And because they are living the same values that the organization has, we have come a long way and achieved many successes together for the past 32 years. It is through this that we are able to make our vision come alive.

What can I earn as an Operations Manager