Operations Leader

Maxim E-hailing service; West Coast Division; On-site; MYR 167,000 - 257,000; Full time

Benefits offered by this job

Modern office Kota Kinabalu

Salary with raises

Mentorship

Tailored training

Career development

Fixed hours

Team workshops

Job summary

Maxim E-hailing service in Kota Kinabalu is seeking a strategic leader to drive expansion, optimize operations, and shape long-term growth. You will guide division-wide plans, align cross-functional teams, and deliver measurable results.

The ideal candidate has proven leadership, experience in marketing and management, and the ability to mentor others. This role offers a dynamic, professional environment with training and clear progression opportunities.

Qualifications

• Minimum B2 level proficiency in Mandarin.
• Proven experience in strategic planning, management, or marketing.
• Demonstrated leadership and team mentoring capabilities.
• Experience in advertising, promotional campaigns, and brand expansion (preferred).
• Proficiency in relevant tools and software.

Responsibilities

• Develop and implement strategic plans aligned with company goals.
• Lead advertising, promotional campaigns, and affiliate marketing initiatives to enhance brand visibility.
• Create detailed work plans, timelines, and performance metrics; monitor progress and ensure timely execution.
• Work with managers across departments to align objectives and improve communication.
• Identify team strengths and provide coaching and mentorship.
• Drive profitability through operational efficiencies, cost management, and revenue strategies.
• Pilot innovative initiatives and implement successful concepts to stay competitive.
• Ensure all activities adhere to legal, regulatory, and internal policies.
• Establish and review KPIs and prepare reports for senior management.

Skills

Strategic planning

Leadership

Management

Advertising

Brand expansion

Tools

Proficiency in tools & software

Job description

Are you a strategic thinker with a passion for driving growth and leading dynamic teams? We are seeking an experienced leader to spearhead our division’s expansion, optimize operations, and contribute to our long-term success. If you thrive in a fast-paced environment and possess strong leadership skills, we want to hear from you!

Your Responsibilities

• Develop and implement comprehensive strategic plans aligned with company goals. Analyze market trends, identify new expansion opportunities, and set a vision for sustained success.
• Lead advertising, promotional campaigns, and affiliate marketing initiatives to enhance brand visibility and reach new audiences.
• Create detailed work plans, timelines, and performance metrics. Monitor progress, adapt strategies as needed, and ensure timely execution.
• Work closely with managers across departments to foster effective communication, alignment, and achievement of organizational objectives.
• Identify team strengths and areas for growth. Provide coaching, mentorship, and support to cultivate a positive and productive work environment.
• Drive profitability through operational efficiencies, cost management, and revenue strategies. Analyze reports, develop action plans, and track KPIs.
• Pilot innovative initiatives, assess their viability, and implement successful concepts to keep the division competitive.
• Ensure all activities adhere to legal, regulatory, and internal policies.
• Establish and review KPIs, prepare comprehensive reports for senior management, and use insights to refine strategies.

You’re an ideal candidate if you have

• Minimum B2 level proficiency in Mandarin.
• Proven experience in strategic planning, management, or marketing.
• Demonstrated leadership and team mentoring capabilities.
• Experience in advertising, promotional campaigns, and brand expansion (preferred).
• Proficiency in relevant tools and software.

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Working Conditions & Benefits

• Modern, comfortable office located in Kota Kinabalu.
• Competitive monthly salary with periodic performance-based increases.
• Mentorship from experienced colleagues and supervisors.
• Tailored training to support your role.
• Supportive environment for your professional development.
• Working hours: Monday to Friday, 09:00 AM-06:00 PM.
• Opportunities to participate in workshops, team-building activities, and external training sessions to foster continuous learning and team cohesion.