Operations Executive

Brightstar Logistics; Shah Alam; On-site; MYR 33,000 - 50,000; Full time

Job summary

Brightstar Logistics in Shah Alam, Malaysia is seeking a Logistics Officer to coordinate daily transportation, plan driver schedules, and monitor GPS-tracked deliveries. You will respond to issues, ensure timely completions, and collaborate with Office, Operations, and Administration teams to keep loading, unloading, and fleet activities aligned.

The role requires 1-2 years in logistics, a relevant diploma/degree, and the ability to work flexible hours including weekends or public holidays when

Qualifications

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 1-2 years of experience in logistics, transportation, or courier operations.
• SPM holders with relevant logistics experience are encouraged to apply.

Responsibilities

• Coordinate and monitor daily transportation and delivery operations to ensure smooth and efficient service.
• Plan and assign daily delivery schedules to drivers while optimizing routes for operational efficiency.
• Monitor vehicle movements through the GPS tracking system and follow up on delivery progress.
• Ensure all deliveries and collections are completed accurately and within the required timeline.
• Respond promptly to operational issues, delivery delays, and customer inquiries or complaints.
• Work closely with the Office and Operations teams to ensure accurate loading, unloading, and delivery of goods.
• Coordinate with the Administration Department on fleet-related matters, including vehicle maintenance, servicing, road tax, insurance renewals, and inspections, while monitoring vehicle availability for daily operations.
• Ensure compliance with company policies, SOPs, safety regulations, and customer requirements.
• Monitor driver attendance, discipline, grooming, and compliance with company policies and safety standards.
• Conduct daily operational briefings and communicate work schedules, operational updates, and safety reminders to drivers.
• Identify opportunities for process improvement to enhance operational efficiency, service quality, and cost control.
• Perform any other duties or responsibilities assigned by Management from time to time.

Skills

Communication skills

Coordination

Problem solving

Time management

Organizational skills

Logistics understanding

Education

Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

GPS tracking systems

Logistics management systems

Job description

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• Coordinate and monitor daily transportation and delivery operations to ensure smooth and efficient service.
• Plan and assign daily delivery schedules to drivers while optimizing routes for operational efficiency.
• Monitor vehicle movements through the GPS tracking system and follow up on delivery progress.
• Ensure all deliveries and collections are completed accurately and within the required timeline.
• Respond promptly to operational issues, delivery delays, and customer inquiries or complaints.
• Work closely with the Office and Operations teams to ensure accurate loading, unloading, and delivery of goods.
• Coordinate with the Administration Department on fleet-related matters, including vehicle maintenance, servicing, road tax, insurance renewals, and inspections, while monitoring vehicle availability for daily operations.
• Ensure compliance with company policies, standard operating procedures (SOPs), safety regulations, and customer requirements.
• Monitor driver attendance, discipline, grooming, and compliance with company policies and safety standards.
• Conduct daily operational briefings and communicate work schedules, operational updates, and safety reminders to drivers.
• Identify opportunities for process improvement to enhance operational efficiency, service quality, and cost control.
• Perform any other duties or responsibilities assigned by Management from time to time.

Requirements

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• SPM holders with relevant logistics experience are encouraged to apply.
• 1-2 years of experience in logistics, transportation, or courier operations.
• Good understanding of transportation and logistics operations.
• Knowledge of route planning and fleet coordination.
• Experience using GPS tracking and logistics management systems is an advantage.
• Good communication, coordination and problem-solving skills.
• Strong organizational and time management skills.
• Able to work flexible hours, weekends, or public holidays when required.