Operations Executive

CB International Sdn Bhd; Petaling Jaya; On-site; MYR 39,000 - 69,000; Full time

Job summary

CB International Sdn Bhd is seeking an Operations Executive to manage, process and oversee daily orders and operations across inventory and logistics. You will liaise with customers and vendors to ensure smooth workflow and timely data reporting.

You will work in a dynamic environment with rotating shifts (10am–10pm, Mon–Sun) and focus on workflow optimization, data accuracy, and proactive problem-solving to support sales and operations.

Qualifications

• Experience in Customer Service & Operations Management
• Minimum 1 year in Operations Sales experience
• Data-driven decision making
• Knowledge in cryptocurrency concepts is a plus

Responsibilities

• Managing, processing and overseeing daily orders and operations
• Keep track of inventory and ensure sufficient inventories
• Liaise with customers and vendors to ensure smooth running of operations and workflow
• Provide support and problem-solve role to customers
• Perform monthly sales audits to ensure correct entries of data
• Send in daily sales and inventory reports
• Attend regular virtual meetings to sync and update on daily updates and recoveries
• Attend training or events to continuously improve and optimise workplace and business

Skills

Interpersonal skills

Multilingual Chinese

Analytical skills

Independent worker

Job description

An Operations Executive role managing, processing and overseeing daily orders and operations. You will be responsible for maintaining inventory, liaising with customers and vendors, and ensuring smooth running of operations and workflow.

Key responsibilities

Managing, processing and overseeing daily orders and operations

Keep track of inventory and ensure sufficient inventories

Liaise with customers and vendors to ensure smooth running of operations and workflow

Provide support and problem-solve role to customers

Perform monthly sales audits to ensure correct entries of data

Send in daily sales and inventory reports

Attend regular virtual meetings to sync and update on daily updates and recoveries

Attend training or events to continuously improve and optimise workplace and business

Work on rotational shifts (10am – 10pm) Monday to Sunday inclusive

About you

Strong interpersonal and multi-lingual (Chinese) communication skills to collaborate with teams and stakeholders effectively

Experience in Customer Service & Operations Management with a focus on workflow optimization

Minimum 1 year in Operations Sales experience

Excellent Analytical Skills for data-driven decision-making and problem-solving

Proactive mindset and the ability to work independently in dynamic environments

Knowledge in cryptocurrency concepts, wallets, blockchain and digital asset security is an advantage

Relevant experience in a similar role is an advantage

What can I earn as an Operations Executive