Operations Executive

Fast Car Rental KL; Kuala Lumpur; On-site; MYR 22,000 - 36,000; Full time

Job summary

Fast Car Rental KL is seeking an Operations Associate to manage daily rental activities, vehicle handovers, and documentation. You will inspect vehicles, coordinate with sales/ops, and ensure timely deliveries and collections across hotels, offices and airports.

Responsibilities include updating schedules, handling bookings, reporting issues promptly, and working on a shift roster including weekends. Fresh graduates are welcome to apply.

Qualifications

• Possess a valid Malaysian Driving Licence (Class D).
• Must have own transport.
• Able to drive confidently and responsibly.
• Good communication skills in Bahasa Malaysia; basic English is an advantage.
• Willing to work on a shift/roster basis, including weekends and public holidays when scheduled.
• Fresh graduates are welcome to apply.

Responsibilities

• Deliver and collect rental vehicles at customers' locations.
• Inspect vehicles before and after each rental, including photos/videos.
• Check vehicle cleanliness, fuel level, mileage and condition before handing over to customers.
• Ensure vehicle handover procedures and required documentation are completed properly.
• Assist customers with basic vehicle functions and rental procedures during handover.
• Update daily operation schedules, vehicle availability and booking records accurately.
• Coordinate with the sales and operations teams to ensure timely vehicle deliveries and collections.
• Report vehicle damage, accidents, breakdowns and other operational issues to management promptly.
• Coordinate vehicle cleaning, servicing and maintenance when required.
• Handle scheduled bookings, including evening, late-night or early-morning assignments according to the duty roster.
• Perform other operational duties assigned by management.

Skills

Valid Malaysian Driving Licence

Own transport

Confident driving

Bahasa Malaysia communication

Basic English advantage

Job description

* Manage daily car rental operations, including vehicle deliveries and collections.

* Deliver and collect rental vehicles at customers’ locations, including hotels, offices and airports.

* Inspect vehicles before and after each rental, including taking photos and videos to document vehicle condition.

* Check vehicle cleanliness, fuel level, mileage and overall condition before handing over to customers.

* Ensure vehicle handover procedures and required documentation are completed properly.

* Assist customers with basic vehicle functions and rental procedures during handover.

* Update daily operation schedules, vehicle availability and booking records accurately.

* Coordinate with the sales and operations teams to ensure timely vehicle deliveries and collections.

* Report vehicle damage, accidents, breakdowns and other operational issues to management promptly.

* Coordinate vehicle cleaning, servicing and maintenance when required.

* Handle scheduled bookings, including evening, late-night or early-morning assignments according to the duty roster.

* Perform other operational duties assigned by management.

Requirements

* Possess a valid Malaysian Driving Licence (Class D).

* Must have own transport.

* Able to drive confidently and responsibly.

* Good communication skills in Bahasa Malaysia; basic English is an advantage.

* Responsible, punctual, honest and able to work independently.

* Willing to work on a shift/roster basis, including weekends and public holidays when scheduled.

* Able to work overtime when required, subject to applicable employment laws.

* Previous experience in car rental, logistics or customer service is an advantage.

* Fresh graduates are welcome to apply.

Working Arrangement

* Full-time position.

* Shift/roster schedule based on operational requirements.

* Rest days, meal breaks and overtime arrangements in accordance with applicable employment laws