Operations Coordinator

Tiong Nam Logistics

Kuala Lumpur

On-site

MYR 26,000 - 42,000

Full time

44 hours ago

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Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Medical and Hospitalisation Leave

EIS

Training Provided

Overtime Pay

5 Working Days

Medical Insurance

Job summary

Jora Malaysia is seeking a Diploma holder to join our logistics team in Kuala Lumpur. You will support operations, customs brokerage, and dealers’ inquiries, coordinating shipments with air, sea, and land partners to ensure timely fulfilment.

You will review customs declarations for accuracy, liaise with partners across inbound and outbound movements, and help with documentation and compliance. English and Bahasa Malaysia proficiency is highly valued.

Qualifications

Minimum Diploma holder with relevant course studies in Logistics, Supply Chain, and /or another similar area.
At least 1 year of work experience in a logistics and /or supply chain capacity, with basic understanding of logistics / operational flow, customer service & customs brokerage (i.e. import & export declarations)
Prior work experience in the automotive parts industry is an asset but not required.
Ability to work & perform under high pressure situations with sense of urgency, particularly during peak period.
Ability to communicate with and execute assignments effectively with multiple external stake holders.
Strong command of English and Bahasa Malaysia is highly beneficial. Knowledge of a 3rd language is an asset but not required.

Responsibilities

To provide daily support to logistics team in areas of operations, customs brokerage, dealers’ enquiries (i.e. customer service) and liaising with logistics partners (i.e. for air sea & land shipments) to ensure shipment fulfilment.
To communicate and work closely with all of logistics partners for all inbound & outbound shipment arrangement via air, sea, or land & inventory management (if applicable). These may include daily shipment coordination, order drop, confirmation on logistics mode (i.e. air, courier or land) for certain shipment & etc.
To review and audit customs declaration paperwork prepared by logistics partners, particularly in areas of customs duty, SST, HS Code classification and overall accuracy of declarations, and to highlight any discrepancies.
To attend to enquiries from dealers nationwide (East & West M’sia) and assist to provide shipment support, where necessary.
Other responsibilities, as and when required.

Skills

Communication

Customer service

English language

Bahasa Malaysia

Under pressure

Education

Diploma in Logistics

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Minimum Diploma holder with relevant course studies in Logistics, Supply Chain, and /or another similar area.

At least 1 year of work experience in a logistics and /or supply chain capacity, with basic understanding of logistics / operational flow, customer service & customs brokerage (i.e. import & export declarations)

Prior work experience in the automotive parts industry is an asset but not required.

Ability to work & perform under high pressure situations with sense of urgency, particularly during peak period.

Ability to communicate with and execute assignments effectively with multiple external stake holders.

Strong command of English and Bahasa Malaysia is highly beneficial. Knowledge of a 3rd language is an asset but not required.

Requirements

Minimum Diploma holder with relevant course studies in Logistics, Supply Chain, and /or another similar area.
At least 1 year of work experience in a logistics and /or supply chain capacity, with basic understanding of logistics / operational flow, customer service & customs brokerage (i.e. import & export declarations)
Prior work experience in the automotive parts industry is an asset but not required.
Ability to work & perform under high pressure situations with sense of urgency, particularly during peak period.
Ability to communicate with and execute assignments effectively with multiple external stake holders.
Strong command of English and Bahasa Malaysia is highly beneficial. Knowledge of a 3rd language is an asset but not required.

Responsibilities

To provide daily support to logistics team in areas of operations, customs brokerage, dealers’ enquiries (i.e. customer service) and liaising with logistics partners (i.e. for air sea & land shipments) to ensure shipment fulfilment.
To communicate and work closely with all of logistics partners for all inbound & outbound shipment arrangement via air, sea, or land & inventory management (if applicable). These may include daily shipment coordination, order drop, confirmation on logistics mode (i.e. air, courier or land) for certain shipment & etc.
To review and audit customs declaration paperwork prepared by logistics partners, particularly in areas of customs duty, SST, HS Code classification and overall accuracy of declarations, and to highlight any discrepancies.
To attend to enquiries from dealers nationwide (East & West M’sia) and assist to provide shipment support, where necessary.
Other responsibilities, as and when required.

Benefits