Operations & Control Tower Intern

Ninja Van; Subang Jaya; On-site; MYR 44,640 - 61,380; Full time

Job summary

A leading logistics company in Malaysia is seeking a proactive candidate for an Operations Administration role in Subang Jaya. The role involves supporting various operational tasks, including monitoring order flow, maintaining operational trackers, and performing data validation. Ideal candidates are those currently pursuing or have recently completed relevant diplomas or degrees, are proficient in Google Sheets, and possess good communication skills. This position offers valuable experience in a fast-paced logistics environment.

Qualifications

• Currently pursuing or recently completed a Diploma / Degree in relevant fields.
• Proficient in Google Sheets and Microsoft Excel.
• Strong attention to detail and ability to follow processes.

Responsibilities

• Support daily operational administrative tasks and documentation.
• Monitor order flow, fulfilment, and delivery status.
• Perform data validation and basic analysis for reporting.

Skills

Proficiency in Google Sheets

Attention to detail

Good communication skills

Comfortable with data and reports

Education

Diploma / Degree in Business Administration

Supply Chain / Logistics

Operations Management

Information Systems / Data Analytics

Tools

Microsoft Excel

Google Sheets

Job description

Job Description

Operations Administration

Support daily operational administrative tasks and documentation

Maintain and update operational trackers, reports, and dashboards

Ensure data accuracy across Google Sheets / Excel

Assist with order processing, status updates, and exception tracking

Support process documentation and continuous improvement initiatives

Control Tower Operations

Monitor order flow, fulfilment, and delivery status

Track SLA performance, missed cases, and pending breach risks

Identify operational exceptions and elevate issues promptly

Support daily control tower reporting and performance summaries

Assist in coordination between operations, warehouse, and transport teams

General Support

Perform data validation and basic analysis for reporting

Prepare ad-hoc reports for the operations team

Support audits, reconciliations, and operational reviews

Assist with any other operational tasks assigned by the supervisor

Job Description

• Currently pursuing or recently completed a Diploma / Degree in:
• Business Administration
• Supply Chain / Logistics
• Operations Management
• Information Systems / Data Analytics or related fields

• Proficient in Google Sheets / Microsoft Excel
• Comfortable working with data, reports, and dashboards
• Strong attention to detail and ability to follow processes
• Good communication and coordination skills
• Willingness to learn and take ownership of tasks