Operations Assistant(Mandarin Speaker)

Doo Group; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Doo Group in Kuala Lumpur, Malaysia seeks an Operations Assistant to handle personnel administration, financial operations, and cross-team coordination. The role peaks at month-start and month-end, ensuring timely onboarding, offboarding, and cost reporting.

You will coordinate interviews, training, and system setup (Office 365, Lark), manage petty cash, welfare tracking, and salary-related communications. Prior admin/HR support experience is preferred.

Qualifications

• Strong sense of responsibility, detail-oriented, and able to manage recurring deadlines independently.
• Good communication and coordination skills across teams and departments.
• Proficient in Office 365; experience with Lark systems is a plus.

Responsibilities

• Manage full employee lifecycle administration: onboarding, account creation, offboarding, and fixed asset recovery.
• Coordinate new hire interviews, training arrangements, and system account setup (Office 365, BSS, Lark).
• Handle petty cash recording, reconciliation, and monthly replenishment applications.
• Process welfare expense tracking, rental applications and monthly attendance sheets.
• Process monthly part-time subsidies, probation conversions, and quarterly salary adjustment emails.
• Maintain team cost reports and employee information tables; submit to Sales Management on a regular basis.
• Relay company policy updates to all team members and follow up on approval statuses.
• Liaise with HQ HR, Finance, Cloud Department, and Sales Management on operational matters.

Skills

Office 365 proficiency

Lark systems

Team coordination

Attention to detail

Time management

Tools

Office 365

Lark

Job description

The OA serves as the operational bridge between the sales team, management, and HQ. The role covers personnel administration, financial operations, and cross-team coordination, with workload peaking at month-start and month-end.

Key Responsibilities

• Manage full employee lifecycle administration: onboarding, account creation, offboarding, and fixed asset recovery.
• Coordinate new hire interviews, training arrangements, and system account setup (Office 365, BSS, Lark).
• Handle petty cash recording, reconciliation, and monthly replenishment applications.
• Process welfare expense tracking, rental applications and monthly attendance sheets
• Process monthly part-time subsidies, probation conversions, and quarterly salary adjustment emails.
• Maintain team cost reports and employee information tables; submit to Sales Management on a regular basis.
• Relay company policy updates to all team members and follow up on approval statuses.
• Liaise with HQ HR, Finance, Cloud Department, and Sales Management on operational matters.

Requirements

• Strong sense of responsibility, detail-oriented, and able to manage recurring deadlines independently.
• Good communication and coordination skills across teams and departments.
• Proficient in Office 365; experience with Lark systems is a plus.
• Prior experience in operations, administration, or HR support preferred.