Operations Architect: Streamline, Automate & Grow

Involve Asia Technologies Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Involve Asia Technologies Sdn Bhd in Malaysia is seeking a Senior Business Operations Specialist. You will turn business ideas into practical operating plans, coordinate multiple teams, and ensure initiatives launch smoothly and become part of normal operations.

You will work with the COO and across Commercial, Finance, Product, Technology and Operations to streamline processes, monitor risks, and drive measurable improvements using AI/no-code tools where appropriate.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least five years in business operations, project management or related role.
• Ability to translate business requirements into practical processes.
• Strong analytical and problem-solving skills.
• Experience coordinating cross-functional projects and stakeholders.
• Experience with dashboards and performance reports.
• Proficient with AI/no-code tools for automation and analysis.
• Excellent communication and documentation skills.
• Ability to manage multiple priorities in a fast-moving environment.

Responsibilities

• Collaborate with COO, management and commercial teams to plan launches or improvements.
• Define processes, systems, controls, resources and reporting for initiatives.
• Turn ideas into clear action plans with owners and timelines.
• Coordinate across departments and follow up on actions.
• Support initiatives from planning and testing through to launch.
• Ensure new initiatives can run in day-to-day operations.
• Monitor progress, risks, delays and outstanding items.
• Investigate root causes and fix underlying issues.
• Streamline manual or unclear processes; identify digitisation/automation opportunities.
• Explain operational needs to Product/Tech for system improvements.
• Provide updates to the COO on progress, risks and decisions.
• Build internal tools and workflows using AI or no-code where suitable.
• Document processes, responsibilities and SOPs to avoid single-person dependence.

Skills

Analytical thinking

Problem-solving

Project management

Cross-functional coordination

Communication skills

Documentation

Presentation skills

Prioritization under pressure

Data-driven decision making

AI / no-code tooling usage

Education

Bachelor’s degree in Business Administration, Finance, Accounting, Economics or related field

Tools

AI / no-code tools

Job description

Involve Asia Technologies Sdn Bhd in Malaysia is seeking a Senior Business Operations Specialist. You will turn business ideas into practical operating plans, coordinate multiple teams, and ensure initiatives launch smoothly and become part of normal operations.

You will work with the COO and across Commercial, Finance, Product, Technology and Operations to streamline processes, monitor risks, and drive measurable improvements using AI/no-code tools where appropriate.