Operational Readiness Analyst - Data & Funds Ops (Hybrid)

Citi; Kampung Malaysia Tambahan; Hybrid; MYR 60,000 - 100,000; Full time

Job summary

Citi in Kuala Lumpur is hiring an Operational Readiness Analyst to join the Data Management & System Operations team. You will lead data-driven initiatives across technology, product and operations to ensure funds-related processes run smoothly and efficiently.

The role emphasizes independent project work, analytical thinking, and clear communication with stakeholders. A bachelor’s degree and 5–7 years of experience in analytics or operations are preferred, with funds industry exposure a plus.

Qualifications

• 5 to 7 years of analytical, operations, or business analysis experience.
• Transfer Agency experience within the funds industry.
• Bachelor's degree or equivalent practical experience in Business, Accounting or Finance.

Responsibilities

• Lead project workstreams independently, driving tasks from requirements gathering through to delivery.
• Analyze internal and external market metrics to support decision-making across the function and client groups.
• Review data management items, including data quality issues, production reviews, and trending reports, to identify patterns and risks.
• Segment complex data sets based on customer behavior to inform targeted recommendations.
• Prepare data quality reports and present analytical findings to management, clearly communicating potential business impact.
• Identify operational risks and support compliance with applicable laws, policies, and regulatory requirements.

Skills

Analytical skills

Data interpretation

Project leadership

Communication skills

Attention to detail

Finance knowledge

Education

Bachelor's degree in Business/Accounting/Finance

Job description

Citi in Kuala Lumpur is hiring an Operational Readiness Analyst to join the Data Management & System Operations team. You will lead data-driven initiatives across technology, product and operations to ensure funds-related processes run smoothly and efficiently.

The role emphasizes independent project work, analytical thinking, and clear communication with stakeholders. A bachelor’s degree and 5–7 years of experience in analytics or operations are preferred, with funds industry exposure a plus.