Operation Support (D'Laksa Metro Point Kajang)

SEN KEE FOOD TRADING SDN. BHD.; Kajang; On-site; MYR 20,000 - 33,000; Full time

Benefits offered by this job

Training provided

Increment & promotion

Annual Leave

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a dynamic candidate for a site-based role in KL, with responsibilities spanning daily operations, food prep, and excellent customer service.

You will work with management and AEON, travel between outlets, and uphold SOPs while maintaining a safe, pleasant dining area. The ideal candidate holds a Diploma or equivalent experience, demonstrates leadership, and communicates well in English, Bahasa Malaysia, and Mandarin.

Qualifications

• Diploma in any field and/or 1 year of relevant experience.
• Strong leadership and teamwork abilities in an F&B setting.
• Good verbal and written English, Bahasa Malaysia and Mandarin.

Responsibilities

• Ensure day-to-day operations and food preparation follow SOP.
• Provide high-quality service to customers.
• Maintain clean, safe, and comfortable kitchen and dining areas.
• Collaborate with management and AEON management.
• Monitor staff productivity and performance.
• Handle customer complaints and feedback to ensure satisfaction.
• Manage daily sales and stock analysis.
• Travel between outlets as scheduled and cover local/outstation sites.

Skills

Leadership

Team player

Customer service

Communication

Education

Diploma

Job description

A fast–paced role packed with action, learning opportunities, outlet visits and a super supportive team — the perfect place to grow! If you love challenges, leadership and the F&B environment… this job is MADE for you!

• To ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Recording and updating halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaint and feedback to ensure customer satisfaction.
• Work according to shift.
• Arrange schedule.
• Must always travel outlet to outlet based on schedule.
• Cover local & outstation outlet.
• Will based in KL outlet.
• T'ravel to outstation as arranged by immediate superior or the Management
• Any ad-hoc tasks required by immediate superior or the Management.

Requirement:

• Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position
• Strong background in F&B line-A team player with leadership skills, independent and pleasant personality.
• Maturity to deal with all staff and customers in professional way
• Good attitude with detail
• oriented and serious person
• Good command of verbal and written English, Bahasa Malaysia and Mandarin to liaise with diverse clients, suppliers, or associates.
• Possess own transport for work-Able to work in long hours & travel within states
• Able to get incentive if achieve good performance

WHAT WE OFFER

• Salary up to RM3,000++ with OT/allowances
• Incentive every 4 months if KPI is achieved
• Annual Leave-Birthday gift-Staff meal-2 sets of uniform-
• Training provided
• Increment & promotion