Operation Support (D'Laksa Aeon Ayer Keroh)

SEN KEE FOOD TRADING SDN. BHD.; Ayer Keroh; On-site; MYR 22,000 - 39,000; Full time

Benefits offered by this job

OT/ allowances

Incentive every 4 months

Annual Leave

Birthday gift

Staff meal

Uniform provided

Training provided

Increment & promotion

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a proactive supervisor to oversee daily F&B operations, ensure quality service, and manage staff across KL and outstation outlets. You will travel between outlets, uphold SOPs, and collaborate with management to drive customer satisfaction.

Qualifications include a Diploma and at least 1 year in a related field, with strong leadership, communication in English, Bahasa Malaysia, and Mandarin, and a willingness to work long hours and travel as required.

Qualifications

• Diploma in any field and/or 1+ year in a related role.
• Strong background in F&B and leadership qualities.
• Good command of English, Bahasa Malaysia and Mandarin.

Responsibilities

• Ensure day-to-day operations and food preparation meet SOP.
• Provide high-quality customer service.
• Maintain clean and conducive kitchen and dining areas.
• Coordinate with management and AEON outlets.
• Monitor staff productivity and performance.

Skills

Leadership

Team player

Multilingual

Professional demeanor

Attention to detail

Education

Diploma in any field

Job description

A fast–paced role packed with action, learning opportunities, outlet visits and a super supportive team — the perfect place to grow!If you love challenges, leadership and the F&B environment… this job is MADE for you!

• To ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Recording and updating halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaint and feedback to ensure customer satisfaction.
• Work according to shift.
• Arrange schedule.
• Must always travel outlet to outlet based on schedule.
• Cover local & outstation outlet.
• Will based in KL outlet.
• T'ravel to outstation as arranged by immediate superior or the Management
• Any ad-hoc tasks required by immediate superior or the Management.

Requirement

• Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position
• Strong background in F&B line-A team player with leadership skills, independent and pleasant personality.
• Maturity to deal with all staff and customers in professional way
• Good attitude with detail
• oriented and serious person
• Good command of verbal and written English, Bahasa Malaysia and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Possess own transport for work-Able to work in long hours & travel within states
• Able to get incentive if achieve good performance

WHAT WE OFFER

• Salary up to RM3,000++ with OT/allowances
• Incentive every 4 months if KPI is achieved
• Annual Leave-Birthday gift-Staff meal-2 sets of uniform-
• Training provided
• Increment & promotion

Hurry up! Don’t miss the chance!

If you are passionate, energetic & want to grow in F&B industry — THIS IS THE SIGN!

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.