Operation Support (D'Laksa Aeon Bukit Tinggi)

SEN KEE FOOD TRADING SDN. BHD.; Selangor; On-site; MYR 28,000 - 33,000; Full time

Benefits offered by this job

RM3,000++ salary with OT/allowances

Incentive every 4 months based on KPI

Annual Leave & Birthday gift

Staff meals & 2 sets of uniform

Training provided

Increment & promotion

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a proactive individual to oversee day-to-day operations and food preparation in line with company SOP. The role emphasizes leadership, customer service, and a strong knowledge of halal and food safety standards.

You will manage and motivate staff across multiple outlets, ensure quality and consistency, and travel between outlets as required. A Diploma and F&B background are essential for success in this fast-paced environment.

Qualifications

• Diploma in any field and/or 1 year of related experience is required.
• Strong background in F&B line; able to lead and work with a team.
• Excellent verbal and written English, Bahasa Malaysia and Mandarin to liaise with diverse clients.
• Possess own transport and ability to travel between outlets.

Responsibilities

• Ensure day-to-day operations and food preparation follow the company SOP.
• Provide high-quality customer service.
• Keep kitchen and dining area clean, safe and comfortable.
• Collaborate with management and AEON management.
• Monitor staff productivity and performance.
• Tally sales & stock analysis daily.
• Handle halal matters (pest control & audit) and assist in food safety audits.
• Attend customer complaints and feedback to ensure satisfaction.
• Shift work and schedule arrangements; travel to outlets as required.
• Based in KL outlet with potential outstation travel.

Skills

Leadership skills

Team player

Customer service

Communication

Education

Diploma in any field

Job description

A fast–paced role packed with action, learning opportunities, outlet visits and a super supportive team — the perfect place to grow!If you love challenges, leadership and the F&B environment…

-To ensure day to day operations and food preparation are carried smoothly in according to company SOP.

-Responsible in providing a good quality services to the customers.

-Ensure kitchen and sitting area is conducive, safe and comfortable.

-Collaborate with the management and AEON management.

-Keeps work area clean and organize.

-Manage and monitor staff productivity and performance.

-Performs other job-related duties as assigned.

-Make sure sales & stock analysis is tally every day.

-Ensure all raw materials in good quality upon serving to customer.

-Recording and updating halal matters (pest control & audit).

-Assist food safety audit and halal department.

-Attend to customer complaint and feedback to ensure customer satisfaction.

-Work according to shift.-Arrange schedule.

-Must always travel outlet to outlet based on schedule.

-Cover local & outstation outlet.

-Will based in KL outlet.

-T'ravel to outstation as arranged by immediate superior or the Management

-Any ad-hoc tasks required by immediate superior or the Management.

Requirement:

-Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position

-Strong background in F&B line-A team player with leadership skills, independent and pleasant personality.

-Maturity to deal with all staff and customers in professional way

-Good attitude with detail

-oriented and serious person

-Good command of verbal and written English, Bahasa Malaysia and Mandarin to liaise with diverse clients, suppliers, or associates.

-Possess own transport for work-Able to work in long hours & travel within states

-Able to get incentive if achieve good performance

WHAT WE OFFER

-Salary up to RM3,000++ with OT/allowances

-Incentive every 4 months if KPI is achieved

-Annual Leave-Birthday gift-Staff meal-2 sets of uniform-

-Training provided

-Increment & promotion

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.