Operation Manager

Contacthings; Malaysia; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Modern Hospitality-Inspired Working En

Job summary

Contacthings in Penang is seeking an experienced Operation Manager to oversee daily operations across office, projects, procurement, logistics and administration. You will drive operational excellence, resource planning, and cross-functional coordination to ensure projects are delivered on time, within budget, and to high quality standards.

The role requires a Bachelor's degree in a related field and a minimum of 5 years in operations management within automation or manufacturing.

Qualifications

• Bachelor’s Degree in related field.
• Minimum 5 years of operations management experience in automation, manufacturing, semiconductor, or engineering.
• Strong leadership, planning, and problem-solving skills.
• Opportunity to Lead High-Impact Semiconductor Automation Projects
• Significant Career Growth and Leadership Opportunities
• Modern Hospitality-Inspired Working Environment

Responsibilities

• Oversee daily operations of the Company across Office, Projects, Purchasing, Store, Logistics, and Administration.
• Plan, coordinate, and monitor operational activities to ensure timely project execution and customer satisfaction.
• Develop, implement, and improve operational processes, SOPs, and workflow efficiency.
• Monitor project progress, resource allocation, and operational performance to meet company objectives.
• Collaborate with Sales, Engineering, Production, and Finance Teams to support business operations.
• Ensure compliance with policies, safety regulations, and quality standards.
• Prepare operational reports, KPIs, budgets, and performance analysis for Management.
• Lead, coach, and develop the Operations Team to achieve departmental goals.
• Perform any other duties assigned by Management.

Skills

Leadership

Planning

Problem-solving

Operations management

Education

Bachelor’s Degree in Engineering

Bachelor’s Degree in Operations Management

Bachelor’s Degree in Supply Chain

Bachelor’s Degree in Business Administration

Job description

Contacthings is a Penang-based engineering company specializing in automated test solutions, thermal control systems, and custom equipment development for the semiconductor industry. We provide end-to-end support — from test sockets and fixtures to automation equipment and instrumentation.

Job Description

Operation Manager is responsible for overseeing the Company’s daily operations, ensuring efficient execution of office, projects, store, procurement, logistics, and administrative functions. This role drives operational excellence, resource planning, process improvement, and cross-functional coordination to ensure projects are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities

• Oversee the daily operations of the Company, including Office, Projects, Purchasing, Store, Logistics, and Administration.
• Plan, coordinate, and monitor operational activities to ensure timely project execution and customer satisfaction.
• Develop, implement, and improve operational processes, SOPs, and workflow efficiency.
• Monitor project progress, resource allocation, and operational performance to meet company objectives.
• Collaborate with the Sales, Engineering, Production, and Finance Teams to support business operations.
• Ensure compliance with company policies, safety regulations, and quality standards.
• Prepare operational reports, KPIs, budgets, and performance analysis for Management.
• Lead, coach, and develop the Operations Team to achieve departmental goals.
• Perform any other duties assigned by Management.

Requirements

• Bachelor’s Degree in Engineering, Operations Management, Supply Chain, Business Administration, or a related field.
• Minimum 5 years of operations management experience, preferably in the automation, manufacturing, semiconductor, or engineering industry.
• Strong leadership, planning, and problem-solving skills.
• Opportunity to Lead High-Impact Semiconductor Automation Projects
• Significant Career Growth and Leadership Opportunities
• Modern Hospitality-Inspired Working Environment

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