Operation Executive to General Manager

Palmhead Management & Consultancy Sdn Bhd; Bintulu; On-site; MYR 40,622 - 48,657; Full time

Job summary

Palmhead Management & Consultancy Sdn Bhd is seeking an Operations Executive to support the General Manager in monitoring daily operations, coordinating multiple departments, and driving follow-up actions. The role emphasizes reporting, KPI tracking, and improvement initiatives across the organization.

The candidate should have 2–5 years of relevant experience, strong organizational and communication skills, and be willing to travel to estate/field sites.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Operations Management, Engineering, or related field.
• 2–5 years of operations, manufacturing, engineering, project coordination, or business support experience.
• Strong coordination/follow-up skills and analytical/problem-solving abilities.
• Proficient in Microsoft Office (Excel, PowerPoint, Word) and report/presentation prep.
• Excellent communication and interpersonal skills; able to manage multiple priorities.

Responsibilities

• Support the GM in monitoring daily operations.
• Coordinate with departments to align with objectives and priorities.
• Follow up on operational tasks, action plans, and project milestones.
• Assist in resolving operational issues by coordinating with stakeholders.
• Monitor operational performance and highlight areas needing attention.
• Prepare operational reports, dashboards, and management updates for GM review.
• Track KPIs, productivity targets, and improvements.
• Consolidate data for management decision-making.
• Assist in preparing presentations and reports for management meetings.
• Support cross-functional projects and ensure timely completion of actions.
• Maintain project trackers and follow up on deliverables.
• Act as a communication bridge between GM and department heads.
• Ensure documentation and records are updated; support audits and reviews.

Skills

Coordination

Follow-up

Analytical thinking

Problem solving

Communication

Interpersonal skills

Multitasking

Education

Diploma or Bachelor's Degree in Business Administration, Operations Management, Engineering, or related field

Tools

Microsoft Office

Job description

The Operations Executive to the General Manager provides operational support to ensure smooth execution of business activities, coordination between departments, and timely delivery of operational objectives. The role acts as a key link between the GM and operational teams by monitoring progress, preparing reports, coordinating initiatives, and supporting continuous improvement activities.

This position requires strong organizational, analytical, and communication skills, with the ability to understand business operations and drive follow-up actions across multiple departments.

Key Responsibilities

Operations Coordination

Support the GM in monitoring daily business operations and key operational activities.

Coordinate with various departments to ensure alignment with company objectives and priorities.

Follow up on operational tasks, action plans, and project milestones.

Assist in resolving operational issues by coordinating with relevant stakeholders.

Monitor operational performance and highlight areas requiring attention.

Performance Monitoring & Reporting

Prepare operational reports, dashboards, and management updates for GM review.

Track key performance indicators (KPIs), productivity targets, and operational improvements.

Consolidate data and information from different departments for management decision-making.

Assist in preparing presentations and reports for management meetings.

Project & Improvement Support

Support the GM in implementing strategic initiatives and improvement projects.

Coordinate cross-functional projects and ensure timely completion of assigned actions.

Assist in process improvement activities to enhance efficiency and productivity.

Maintain project trackers and follow up on deliverables.

Cross-Department Communication

Act as a communication bridge between the GM and department heads.

Coordinate meetings, discussions, and follow-up actions related to operational matters.

Ensure important decisions and instructions are communicated effectively.

Maintain visibility of operational priorities and deadlines.

Maintain operational records, procedures, and reports.

Support preparation for audits, reviews, and management assessments.

Ensure documentation is updated and properly maintained.

Assist in implementing company policies and operational standards.

Job Requirements

Education

Diploma or Bachelor's Degree in Business Administration, Operations Management, Engineering, or related field.

Experience

2–5 years of experience in operations, manufacturing, engineering, project coordination, or business support roles.

Experience working with multiple departments and senior management is preferred.

Skills

Strong coordination and follow-up skills.

Good analytical and problem-solving abilities.

Proficient in Microsoft Office (Excel, PowerPoint, Word).

Ability to prepare reports and presentations.

Strong communication and interpersonal skills.

Able to manage multiple priorities in a fast-paced environment.

Preferred Attributes

Proactive and self-driven with strong ownership of tasks.

Comfortable working independently and closely with senior management.

Able to understand operational processes and identify improvement opportunities.

Strong attention to detail with good business awareness.

Willing to travel frequently to estate/field sites.

Must be willing to be based in Bintulu, Sarawak.

Good knowledge of plantation or field operations is an added advantage.

Reporting Structure

Reports directly to: General Manager

Job Type: Full-time

Pay: From RM4,000.00 per month

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• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Operations Executive?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?
• Are you willing to relocate for this role?
• How much notice are you required to give your current employer?

Agriculture, Forestry & Fishing 1,001-5,000 employees

Palmhead Group is a locally based Company headquartered in Sarawak, Malaysia.

Our Company’s primary business activities are oil palm cultivation and milling of crude palm oil. In addition, we also operate a quarry, supplying various construction projects in Sarawak. Due to our rapid growth and expansion with forward-thinking Management at the helm, we are always on the lookout for high-calibre and dynamic professionals and graduates to join us, and bring our Company to the next level!