OPERATION EXECUTIVE

PIL Shipping Malaysia Sdn Bhd; Johor; On-site; MYR 45,000 - 78,000; Full time

Job summary

PIL Shipping Malaysia Sdn Bhd in Johor is seeking a Warehouse Operations Supervisor to lead daily warehouse activities, enforce safety, and drive performance. You will oversee KPI achievement, SOP adherence, and ensure safe handling of all materials.

The role requires strong leadership to manage inventory controls, cycle counts, and staff training. You will coordinate with customers and vendors during crises and participate in audits and invoicing processes.

Qualifications

• Ensure team members are certified and trained to perform their roles.
• Evaluate performance and provide training or disciplinary actions as required.
• Identify training needs to develop a skilled team.

Responsibilities

• Develop a safe working environment through enforcement of safety program and site safety briefing as per safety policy.
• Execute KPIs with team members and monitor individual performance.
• Ensure SOPs and safe work practices are followed by all team members.
• Maintain organized warehouse layout and safe storage of materials.
• Handle inventory management and cycle counting planning.
• Conduct root cause analysis and implement corrective actions.
• Provide periodic reports for management discussions and improvement plans.
• Participate in continuous improvement initiatives and new projects.
• Participate in internal and external audits.
• Handle billing and invoicing matters.

Skills

Leadership

Team management

Inventory management

Safety compliance

Operational excellence

Data reporting

Job description

Main point of contact to interface with Company's designated personnel to monitor Contractor's operational compliance, service quality and collaborate on operations optimization and improvement opportunities. Responsible for warehouse activities and overall operations of the warehouse.

Key responsibilities

Develop a safe working environment through enforcement of safety program and conduct site safety briefing as per company safety policy

Execute the agreed KPIs with team members and monitor individual performance

Ensure all team members adhere to the agreed SOPs and safe work practices

Ensure warehouse layout/storage areas are well organized and material are stored safely

Inventory management and stock take / cycle counting planning

Conduct root cause analysis and develop effective corrective and preventive action

Provide periodical reports and data for the next level's discussion and further improvement plan

Participate in continuous improvement initiatives, change request or new project

Participate in internal and external audit

Billing and invoicing matters

About you

Ensure that all team members are certified and trained to perform their respective job roles

Evaluate the performance of assigned personnel and provide training, conduct disciplinary action, and recommend dismissal as required

Identify training needs and opportunities to develop a highly skilled functional team

Build and maintain strong relationships with customers, supplies, vendors, and other external/internal parties

Lead the warehouse team effectively during crisis or emergency cases