Operation Assistant - Bukit KL

TRENDCELL SDN. BHD. (Retail); Kuala Lumpur; Presencial; MYR 28.000 - 39.000; Jornada completa

Descripción de la vacante

Jaya Grocer is seeking an Operations Assistant to help oversee overall store operations at the nearest outlet to your home. You will support department staff functions and ensure readiness for business, while adhering to company rules and SOPs.

Responsibilities include assisting in daily administration, reporting, and coordinating with HQ teams to complete routines, stock takes, and customer inquiries with professionalism. This role supports sales, marketing, and promotions as needed.

Formación

• Assist oversee for overall store operations and understand all department staff functions.
• Develops major goals to support broad functional objectives.
• Comprehensive knowledge of the overall departmental function.

Responsabilidades

• Assist in monitor all department and store condition are ready for business at all time
• Monitor all company rules & regulations and SOP practice accordingly
• Assist superior in follow up government relevant matters as when needed
• Assist superior in daily administration tasks such as staff attendance, MC claim, leave application, working schedule and etc
• Assist prepare reports (hostel listing, housekeeping & security monthly attendance & etc.) and keep posted to Store Manager as when needed
• Coordinate and communicate with HQ backend support department (IT, HR, Non-Trade, A&P, Maintenance, Customer Service) to ensure daily, weekly & monthly routine duties complete as per schedule
• Assist Store Manager to prepare half yearly stock take with make sure outlet planogram is updated and ensure outlet stock take accomplish as planning
• Assist to handle customer inquiries or complaints in a polite manner
• Assist and support all sales, marketing and promotional activities and feedback relevant issues to Store Manager
• Multitasking in assist to resolve and support all departments as when needed
• Perform any other duties in general operational functions and ad-hoc assignments

Conocimientos

Store operations

SOP compliance

Customer service

Team coordination

Descripción del empleo

You will be based at the nearest Jaya Grocer outlet to your house.

Get to know the role:

Assist oversee for overall store operations and understand all department staff functions. Develops major goals to support broad functional objectives. Comprehensive knowledge of the overall departmental function.

Key Responsibilities:

Assist in monitor all department and store condition are ready for business at all time

Monitor all company rules & regulations and SOP practice accordingly

Assist superior in follow up government relevant matters as when needed

Assist superior in daily administration tasks such as staff attendance, MC claim, leave application, working schedule and etc

Assist prepare reports (hostel listing, housekeeping & security monthly attendance & etc.) and keep posted to Store Manager as when needed

Coordinate and communicate with HQ backend support department (IT, HR, Non-Trade, A&P, Maintenance, Customer Service) to ensure daily, weekly & monthly routine duties complete as per schedule

Assist Store Manager to prepare half yearly stock take with make sure outlet planogram is updated and ensure outlet stock take accomplish as planning

Assist to handle customer inquiries or complaints in a polite manner

Assist and support all sales, marketing and promotional activities and feedback relevant issues to Store Manager

Multitasking in assist to resolve and support all departments as when needed

Perform any other duties in general operational functions and ad-hoc assignments

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have in a Sales Role?
• Which of the following types of qualifications do you have?
• How would you rate your Bahasa Malaysia language skills?
• How many years' experience do you have as a Promotional Sales Assistant?

Supermarkets, Grocery & Petrol Retailing 1,001-5,000 employees

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality, value, and convenience to every customer.

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality, value, and convenience to every customer.

What can I earn as an Operations Assistant