Sales Assistant - Toppen Shopping Centre

TRENDCELL SDN. BHD. (Retail); Johor Bahru; On-site; MYR 22,000 - 29,000; Full time

Benefits offered by this job

Overtime pay

Uniform provided

Advance Salary Program

Yearly bonus and increment

Job summary

Jaya Grocer is a leading premium supermarket chain in Malaysia seeking a capable Retail Associate to assist in day-to-day department operations. You will maintain stocked shelves, ensure visual merchandising standards, and provide basic customer services.

Responsibilities include price accuracy, FIFO/FEFO, stock movement feedback, and support for promotions. Fresh graduates are welcome; Bahasa Malaysia and English basic communication is acceptable.

Qualifications

• Candidate must possess at least Secondary School/SPM/"O" Level or equivalent.
• Able to read, write and speak in Bahasa Malaysia and English (basic communication will do).
• Fresh graduates are encouraged to apply.

Responsibilities

• Assist with day-to-day department operations.
• Maintain department condition with quality stock and visual merchandising.
• Provide basic customer service by addressing inquiries.
• Understand all product categories and maintain quality and freshness.
• Replenish shelves according to FIFO and FEFO.
• Check price changes daily to ensure accuracy of price and description.
• Ensure POP cards and displays meet company and government standards.
• Maintain hygiene of the storage area and selling floor.
• Monitor refrigerator temperatures and update records.
• Support stock movement and assist promotional activities.
• Perform other duties in general operational functions and ad-hoc assignments.

Skills

Product Knowledge

Multitasking

Customer Service

Stock Management

Education

Secondary School/SPM/"O" Level or equivalent

Job description

Job Responsibility

To assist with the day to day activities relating to the department operation.

Maintain outstanding department condition with quality stocked and visual merchandizing standards.

Provide basic customer services by understanding customers' inquiries.

Understand all product category and maintain the quality of all products (Food/ Non-Food) as well as freshness (Dry Goods).

Replenish, forwarding and ensure all shelves on the selling floor fully good stocked of products according to FIFO (First In First Out) & FEFO (First Expiry First Out) practice with product category.

Perform daily check on price change report to ensure every product with correct price and description.

Ensure the correct information on POP cards and display according to company standard and government requirement.

Maintain hygiene and cleanliness of the storage area, selling floor and entire department according to company SOP.

Checking near expiry products & remove expired products according to company SOP.

Monitor correct temperature of the refrigerator and update the temperature sheet by daily basis. (For Chilled & Frozen/Dry Goods Department)

Provide feedback regard stock movement and propose stock ordering to superior.

Always provide good services to the customers.

Assist and support all sales, marketing and promotional activities.

Perform any other duties in general operational functions and ad-hoc assignments.

Job Requirements

Candidate must possess at least Secondary School/SPM/"O" Level or equivalent

Able to read, write and speak in Bahasa Malaysia and English (basic communication will do)

Required skills: Product Knowledge, Multitasking, Customer Service, Stock Management

Fresh graduates are encouraged to apply

Location

Medical inpatient and outpatient

Benefits

• Overtime and Public Holiday Pay
• Uniform provided and free
• Advance Salary Program (paywatch)
• Yearly bonus and increment

Supermarkets, Grocery & Petrol Retailing 1,001-5,000 employees

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality, value, and convenience to every customer.

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality, value, and convenience to every customer.