Operation Assistant

WAWASAN GAS SDN. BHD.; Johor Bahru; On-site; MYR 28,000 - 47,000; Full time

Job summary

Wawasan Gas Sdn. Bhd. in Masai, Johor Bahru is seeking an Operations Assistant to support daily operations and sales activities. You will prepare quotations, process orders, coordinate deliveries, and liaise with local and overseas suppliers in English and Mandarin.

The role requires a Diploma or Bachelor's degree and offers growth opportunities in a collaborative, cross-functional environment. Proficiency in Microsoft Office and AutoCount ERP is preferred; fresh graduates are welcome to apply.

Qualifications

• Diploma or degree in Business/Logistics or related field.
• Fresh graduates encouraged; relevant experience is a plus.
• Proficiency in Mandarin, English and Bahasa Malaysia.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office; ERP exposure a plus.

Responsibilities

• Prepare quotations and assist sales in orders.
• Coordinate deliveries and confirm POs.
• Source local and overseas suppliers; obtain quotes.
• Liaise with China/Europe suppliers on enquiries and schedules.
• Coordinate with freight forwarders for shipments.
• Track orders and update the Sales Team.
• Maintain ERP records (AutoCount) accurately.
• Work with Sales, Warehouse, Finance, and Projects.
• Assist in inventory coordination and stock replenishment.
• Ensure proper documentation and compliance.

Skills

Communication skills

Multitasking

Team coordination

Education

Diploma or Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

AutoCount ERP

Job description

Location: Masai, Johor Bahru, Johor
Company: Wawasan Gas Sdn. Bhd.

About the Role

We are looking for a proactive and detail-oriented Operations Assistant to support our daily operations and sales activities at our Johor office. This role plays a key part in ensuring smooth coordination between customers, suppliers, logistics providers, and internal departments.

The successful candidate will assist in preparing quotations, processing orders, coordinating deliveries, and communicating with local and overseas suppliers. As such, English and Mandarin proficiency is required for effective communication with our overseas-based suppliers.

Key Responsibilities

Prepare accurate and timely quotations for customers.

Assist the Sales Team with quotation preparation, product sourcing, pricing, and supporting documents.

Process customer Purchase Orders (POs) and prepare supplier Purchase Orders.

Source products and obtain quotations from local and overseas suppliers.

Liaise with suppliers from China regarding enquiries, quotations, order confirmations, production status, lead times, and delivery schedules.

Follow up with suppliers to ensure timely delivery of goods.

Coordinate with freight forwarders and logistics providers for local and international shipments.

Track order status and proactively update the Sales Team on delivery schedules and any changes.

Prepare and maintain operational documents, delivery records, shipping documents, and filing systems.

Update and maintain records in the ERP system (AutoCount) accurately.

Work closely with the Sales, Warehouse, Finance, and Project teams to ensure smooth order fulfilment.

Assist in inventory coordination and stock replenishment when required.

Resolve supplier, shipment, or delivery issues promptly and elevate where necessary.

Ensure proper documentation and compliance with company procedures.

Perform any other duties assigned by Management.

Requirements

Diploma or Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or a related field.

Fresh graduates are encouraged to apply. Candidates with relevant working experience will have an added advantage.

Able to communicate effectively in Mandarin, English, and Bahasa Malaysia.

English and Mandarin proficiency is required as this role involves liaising with suppliers based in Europe and China.

Strong communication and interpersonal skills.

Good organizational skills with the ability to manage multiple tasks and priorities.

Detail-oriented, responsible, and able to work independently.

Proficient in Microsoft Office (Excel, Word, Outlook).

Experience using ERP systems (e.g. AutoCount) will be an added advantage.

Preferred Attributes

Strong follow-up and coordination skills.

Positive attitude with a willingness to learn.

Good problem-solving and analytical skills.

Able to work well under pressure and meet deadlines.

A team player with excellent time management skills.

Why Join Wawasan Gas?

Competitive salary with performance-based annual increment and bonus.

Opportunity to work with international manufacturers and suppliers.

Exposure to the Oil & Gas, Petrochemical, and Industrial sectors.

Career growth and development opportunities.

Supportive and collaborative working environment.

Ongoing training and learning opportunities.