Onsite Retail Data Auditor & Field QA Specialist

NielsenIQ; Penang; Hybrid; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ is seeking a field data collection professional in Penang to perform in-store audits and recruit/maintain panel stores. You will handle incentives, train staff, and monitor performance while ensuring data quality across tasks.

Travel to stores is required, and you will collaborate with MDQC, Data Ops, Data Sci, and CSM to ensure accurate reporting. Flexible environment and potential for growth are offered.

Qualifications

• 2+ years of experience in data collection or retail environment.
• Strong communication in Bahasa Melayu and English required.
• Proficiency with smartphones, gadgets, and collaboration tools (Google, MS Office, Skype, etc.).
• Willingness to travel and conduct fieldwork with shopkeepers.
• High integrity, attention to detail, and ability to work under pressure.

Responsibilities

• Conduct in-store data collection and retail audits.
• Recruit and maintain panel stores, distribute incentives, and build retailer relationships.
• Support auditor hiring, training, supervision, and performance monitoring.
• Handle ad-hoc requests and administrative tasks.
• Ensure data quality by revisiting stores and troubleshooting issues.
• Collaborate with MDQC, Data Ops, Data Sci, and CSM to uphold reporting integrity.
• Contribute to team learning and continuous improvement.

Skills

Strong communication

Attention to detail

Problem solving

Collaboration

Initiative

Professional maturity

Adaptability

Resilience

Analytical thinking

Customer engagement

Education

SPM/STPM/Certificate/Diploma or higher

Tools

Smartphones

Google Suite

MS Office

Skype

Job description

NielsenIQ is seeking a field data collection professional in Penang to perform in-store audits and recruit/maintain panel stores. You will handle incentives, train staff, and monitor performance while ensuring data quality across tasks.

Travel to stores is required, and you will collaborate with MDQC, Data Ops, Data Sci, and CSM to ensure accurate reporting. Flexible environment and potential for growth are offered.