Onsite IT Infrastructure Engineer — Regional Growth

N3xtech Solutions Sdn Bhd; Shah Alam; On-site; MYR 60,000 - 70,000; Full time

Benefits offered by this job

Standby allowance

Outpatient medical coverage

Leave & statutory contributions

Job summary

N3xtech Solutions is hiring an IT Infrastructure Engineer to be deployed onsite with our client, a regional multinational group with operations across manufacturing, consumer products and pharmaceutical distribution in Malaysia and Singapore.

You will be the day-to-day infrastructure contact at the client's Malaysian operations, supported by a senior N3xtech infrastructure engineer who provides technical escalation and guidance.

Qualifications

• Diploma or Degree in Information Technology, Computer Science or a related field.
• 2–3 years of hands-on IT infrastructure or helpdesk experience in a corporate environment.
• Working knowledge of Cisco switching and routing fundamentals — VLANs, basic routing, DNS, DHCP, VPN
• Exposure to enterprise firewalls (FortiGate or Palo Alto)
• Windows Server administration, Active Directory and Microsoft 365
• Familiarity with VMware or other virtualisation platforms
• Able to work independently onsite and communicate clearly with business users
• Proficiency in English and Bahasa Malaysia; Mandarin an advantage for regional liaison
• Willing to participate in standby coverage and occasional travel within the region
• Advantageous: CCNA, Fortinet NSE, Microsoft or VMware certifications; Experience supporting users across multiple sites or countries; Exposure to ITIL‑based service management
• Direct mentoring from a senior infrastructure engineer
• Exposure to regional enterprise infrastructure across Malaysia and Singapore
• Standby allowance, outpatient medical coverage, statutory contributions and leave
• Structured path toward senior infrastructure or project roles within N3xtechs

Responsibilities

• Provide day‑to‑day support for network, server and end‑user infrastructure across the client's Malaysian business units
• Handle incidents and service requests through to resolution, escalating to the senior engineer where needed
• Perform user and mailbox administration in Active Directory and Microsoft 365
• Monitor infrastructure health through SolarWinds or PRTG and respond to alerts
• Carry out switch, router and firewall configuration changes under the guidance of the senior engineer
• Assist on infrastructure projects — site rollouts, hardware refresh, migrations — including tasks, testing and documentation
• Maintain asset records, network diagrams and support documentation
• Participate in an on‑standby rota for critical incidents (standby allowance provided)
• Liaise with the client's regional IT team and third‑party vendors

Skills

Cisco switching & routing

Windows Server & AD

VMware / virtualization

Microsoft 365 administration

Active Directory

English & Bahasa Malaysia

Onsite support

Education

Diploma or Degree in IT/CS

Tools

FortiGate

Palo Alto

VMware

Job description

N3xtech Solutions is hiring an IT Infrastructure Engineer to be deployed onsite with our client, a regional multinational group with operations across manufacturing, consumer products and pharmaceutical distribution in Malaysia and Singapore.

You will be the day-to-day infrastructure contact at the client's Malaysian operations, supported by a senior N3xtech infrastructure engineer who provides technical escalation and guidance.