Online Support & Sales Coordinator

PRIMA MILLENNIA; Johor; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Yearly performance bonus

Laptop & mobile phone provided

Job summary

OUS Prima seeks a customer service professional to handle online enquiries and support customers across Facebook, Instagram, and TikTok. You will respond to inquiries, guide users on products, and build trust through clear, interactive communication.

The role requires a Diploma in Marketing/Business Admin, 1–2 years in CS or sales, and fluency in English, Malay, and Mandarin. 5-day work week; laptop/phone provided; immediate start is a plus.

Qualifications

• Diploma in Marketing or related field.
• 1–2 years in Customer Service or Sales.
• Excellent written and spoken communication skills.

Responsibilities

• Handle online enquiries from customers via social media.
• Provide support and guidance for company services and products.
• Monitor and respond to customer inquiries and feedback.
• Build and maintain relationships with customers through open communication.
• Perform related duties as assigned.

Skills

Communication

Multitasking

Teamwork

Language skills

Education

Diploma in Marketing/Business Admin/Management

Tools

Facebook

Instagram

TikTok

Job description

OUS Prima seeks a customer service professional to handle online enquiries and support customers across Facebook, Instagram, and TikTok. You will respond to inquiries, guide users on products, and build trust through clear, interactive communication.

The role requires a Diploma in Marketing/Business Admin, 1–2 years in CS or sales, and fluency in English, Malay, and Mandarin. 5-day work week; laptop/phone provided; immediate start is a plus.