Online Sales & Customer Success Specialist

Bykare Sdn Bhd; Kuala Lumpur; Vor Ort; MYR 42.000 - 56.000; Vollzeit

Zusammenfassung

Bykare Sdn Bhd in Kuala Lumpur seeks an Online Sales and CRM Executive to handle inquiries from Shopee, Lazada, TikTok Shop, WhatsApp and social media, delivering professional, timely responses and building customer relationships.

You will assist with product recommendations, order processing, and after-sales support, and follow up on leads to convert inquiries into sales, supporting growth and customer satisfaction.

Aufgaben

• Handle incoming enquiries from Shopee, Lazada, TikTok Shop, WhatsApp, and social media channels.
• Provide professional and prompt responses to customer queries, ensuring high satisfaction.
• Assist customers with product recommendations, order processing, and after-sales support.
• Follow up on potential leads to convert enquiries into sales.

Jobbeschreibung

Bykare Sdn Bhd in Kuala Lumpur seeks an Online Sales and CRM Executive to handle inquiries from Shopee, Lazada, TikTok Shop, WhatsApp and social media, delivering professional, timely responses and building customer relationships.

You will assist with product recommendations, order processing, and after-sales support, and follow up on leads to convert inquiries into sales, supporting growth and customer satisfaction.